Entreprise :
Orange Business est l’entité du Groupe Orange qui accompagne les entreprises et organisations dans leur transformation digitale. Forts de 29 100 collaborateurs à travers le monde, nous concilions présence globale et approche locale pour inventer avec nos clients de nouveaux business models permettant de libérer tout leur potentiel. Ainsi, nous créons un impact positif, à la fois pour leur activité et pour le monde qui les entoure.
Ce qui nous distingue de nos concurrents ? Notre double expertise : nous sommes à la fois opérateur de réseaux et intégrateur de solutions digitales. En tant qu’opérateur, nous construisons et exploitons des infrastructures complexes. En tant qu’intégrateur, nous concevons et manageons des solutions digitales de bout-en-bout.
Nous apportons à nos clients des solutions autour de 5 grands enjeux transverses : mettre en place leur espace de travail numérique, améliorer leur expérience client, faciliter l’essor de l’industrie 4.0, collecter et traiter les données, transformer et sécuriser leur infrastructure réseau.
C’est parce qu’Orange Business maîtrise toutes les étapes de la transformation digitale que nous proposons à nos clients les solutions les plus pertinentes.
Nous imaginons un futur épatant avec nos clients et nos collaborateurs !
Alors, prêt à rejoindre l’aventure ?
Poste :
About the role:
The Software Asset Management (SAM) Expert provides subject matter expertise in managing and optimizing software assets within Orange Wholesale. It's a critical role in ensuring compliance, cost-effectiveness, and efficient utilization of software licenses. The SAM Expert collaborates with stakeholders in a various ecosystem, including vendors, IT teams, and business units, to maintain an accurate inventory of software assets and drive strategic decisions related to software licensing.
Responsibilities:
Operational:
- Create and maintain accurate records of software licenses, agreements, and entitlements
- Collaborate with IT teams to optimize software procurement, deployment, utilization
- Conduct regular audits to assess software license compliance and usage within OW
- Identify opportunities to consolidate, standardize, and rationalize software assets
- Manage relationships with software vendors and negotiate favorable licensing agreements
- Support projects in choosing software and understanding contractual rules
- Communicate on usage restrictions and risks related to software use rights
- Lead the activity: formalize role, scope, actions
- Join the network of SAM experts covering each subsidiary/entity of Orange Group, organized as a community whose aim is to share best practices and benefit from an efficient method of spreading information and decisions
Strategy and guidance:
- Monitor industry trends and changes in software licensing models to inform decision-making
- Develop and implement strategies for effective software asset management across OW
- Analyze software usage data to identify opportunities for cost optimization and efficiency improvements
- Provide guidance and training to staff on software asset management best practices
- Develop and maintain policies and procedures related to software asset management
Profil recherché :
A SAM expert on an international perimeter will help OW better manage software licensing and save costs. We need a profile with experience & requirements:
Experience
- Experience in software asset management or related role
- Strong understanding of software licensing models, compliance regulations, and audit processes
- Skills in software asset management tools and technologies
- Familiarity with ITIL framework and its application to software asset management processes
- Ability to set up SAM processes and support operational teams in their appropriation of them, in a low maturity SAM level environment
Qualifications
- Skills: Proficiency in managing complex vendor software contracts, with licensing terminology and software entitlements, experience in multidisciplinary and multicultural environments
- Languages: Professional English (oral and written) and ideally French
- Soft skills: Rigor and reliability, results driven, analytical and problem-solving skills, effective communication and negotiation abilities, teamwork and open-mindedness, ability to adapt to the context and multicultural environment, ability to coordinate and cooperate with others
- Certifications: Relevant certifications such as ITIL, CSAM, IAITAM, CISA, CISSP, or SAM are an advantage
Priority Areas 2026
In connection with Orange Wholesale's current challenges, the SAM Expert will focus on the following priorities:
- Asset Inventory and Mapping
- Inventories ordered by the Orange Group SAM authority or requested by editors
- Cost Optimization and Compliance
- Analyze software expenditure over the past 3 years to identify savings opportunities
- Evaluate optimization options for major contracts
- Ensure compliance of licenses used with current contracts
- Support for Strategic Projects
- Support projects in their choice of software solution in terms of cost and impact analysis, evaluate opportunities for migration to open source solutions in collaboration with Group experts
- Implementation of SAM Governance
- Formalize SAM processes adapted to Orange Wholesale's context
- Establish a network of correspondents in the various OW entities
- Set up monitoring indicators and regular reporting
Key Performance Indicators
Your success in this role will be measured through several key indicators such as:
- Audit gap reduction: Decrease in the number of discrepancies identified during internal or external audits
- Cost savings achieved: Amount of savings generated through license optimization (in € or as % of budget)
- License utilization ratio: Percentage of acquired licenses that are effectively used
- SAM maturity level: Progression on the SAM maturity scale (for example, according to the ISO 19770 model)
You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.