Exciting bank customer support role in rabat – bilingual (fr/en) | night shift |

Descriptif du poste We are seeking highly qualified bilingual professionals (English/French) to support a prestigious Canadian banking institution. This role offers exceptional opportunities for international exposure, competitive night-shift compensation, and accelerated professional development. Key Responsibilities •Respond to banking-related inquiries from Canadian clients in English and French •Provide assistance with accounts, payments, and digital banking services •Conduct transaction reviews and support fraud-prevention processes •Execute secure banking operations with precision and compliance •Build and strengthen comprehensive knowledge of the banking sector Important Note: This position involves no sales activities. It is exclusively focused on delivering high-quality customer support. Profil Recherché • Fluency in English and French (spoken and written) is mandatory. • Previous experience in customer service, support, or call center roles preferred. • Strong communication, active listening, and multitasking skills. • Comfortable working during night hours (Canadian business time). Avantages sociaux et autres • 1,000 DH language bonus for bilingual proficiency. • Competitive base salary with night shift premium. • Paid training and professional development programs. • Supportive and inclusive multicultural work environment. • Opportunity for career growth in an international setting. Amplitude horaire Rotating night shifts between 13:00 PM and 4:00 AM. Salaire Net + primes Salaire net attractif + Primes de performance + Primes de langue