Entreprise :
Joining Cnexia is choosing to be part of an ambitious project that values Innovation, promotes Continuous Learning and enables all tech champions to fulfill their creative dreams. At Cnexia, we do more than support the clients of our world-class network and services. We develop innovative solutions and create original multiplatform media content. In fact, we're revolutionizing how Canadians communicate on the web, interact with Mobile Apps or benefit from an AI-enhanced experience. Proud of our status as a fully owned Moroccan subsidiary of the largest Canadian Telecom company, we have been ceaselessly growing our team since 2021. With over 1100 employees, mainly based in Fez, we have expanded in the northern region of the kingdom with our Brand-new state of the art site in Technopolis Rabat. If you are ready for this challenge, we invite you to join a community that values bold ideas and professional growth all in an engaging multi cultural world-class environment.Poste :
As a Virtual Assistant programmer (VA), you will provide remote administrative and operational support to ensure smooth daily workflows. Your responsibilities include managing schedules, handling communication, organizing documents, coordinating tasks, and assisting with project follow-up. You will help streamline processes, improve productivity, and support team members across various functions. This role requires strong communication skills, attention to detail, and the ability to work independently in a fast-paced remote environment.Profil recherché :
Main Responsibilities
- Contribute to the desigh and implementation of prebuilt components for DialogFlow CX
- Develop and deploy chat and voice bots for customers, enhancing the overall customer experience using natural language processing engines like Dialog Flow ES/CX
- Write efficient code in NodeJS to manage complex dialogues and conversations seamlessly
- Implement an innovative feedback reporting system leveraging Language Model (LLM) and Generative AI.
Competences et experience requises
- Bachelor in Computer Science or any related field
- 1 - 2 years of experience
- Conversational AI : Dialog Flow ES/CX (or any similar technology e.g. Amazon Lex or IBM Watson), LUIS, CLU, Bot. Framework, Bot Composer, NLP, Gen AI, LLMs, Prompt Engineering, VoiceFlow, Lex and Langchain.
- Programming : JavaScript, TypeScript, Nest.js, Python.
- Cloud Technologies : Google CCAI, Amazon Connext, Azure AI Cognitive Services, AWS Lambda.
- Databases : MongoDB, MySQL, PostgreSQL.
Benefits
- Competitive compensation and comprehensive benefits package.
- Opportunity to work with a dynamic team of technology experts.
- Chance to make a significant impact on the company's digital transformation journey.
- Global Team & Tech: Work remotely with a talented team worldwide, using cutting-edge tools.
- Grow Your Skills: Gain new knowledge with certifications and online courses.
- Competitive Pay: Get rewarded for your performance with a competitive salary.
- Work Anywhere From Morocco: Enjoy the flexibility of 100% remote work.