Admissions Coordinator - School of Hospitality Business and Management

UM6P - Université Mohammed VI Polytechnique

Décryptage du poste par Postule AI

Résumé du rôle

The Admissions Coordinator at SHBM supports the complete admissions cycle from campaign planning to enrollment, ensuring a smooth candidate experience. This role combines outreach coordination, application management, entrance exam logistics, and scholarship administration while leveraging CRM systems and automation tools. The position requires a tech-savvy professional with 1-3 years of experience in admissions, sales, or student services, who is passionate about process improvement and digital transformation in higher education.

Exigences clés (estimation)

Design and execute admissions campaigns, support outreach initiatives, and track lead generation metrics
Manage the full admissions lifecycle including applications, candidate communication, and CRM data accuracy
Coordinate entrance exams, interviews, admissions committees, and evaluation tracking
Oversee enrollment processes, manage scholarship applications, and coordinate with academic and finance teams
Develop dashboards for admissions KPIs, automate CRM workflows, and identify process improvements

Compétences

Proficiency in CRM systems (HubSpot, Eudonet) and project management tools (ClickUp)Excellent organizational and time-management skills with attention to detailStrong interpersonal and communication abilities in English and FrenchAnalytical mindset with ability to track metrics and prepare reportsFamiliarity with automation and AI tools for workflow enhancementExperience in admissions, sales, communication, or higher education administration (1-3 years)Proactive, solution-oriented approach with service-driven mindset

Niveau estimé

This position requires 1-3 years of professional experience in admissions, sales, communication, higher education administration, or student services. A strong interest in technology and CRM systems is essential for success in this role.

Attributs détectés par l’IA (si absents de l’offre)

Type de poste: CDI
Mode de travail: Sur site
Niveau d'expérience: 1–3 ans
Fonction: Administration / Office management
Secteur: Éducation
Niveau d'études: Licence / Bac+3
Langues: Anglais, Français

Cette analyse a été générée automatiquement par Postule AI à partir de l'offre.

About the Institution

Mohammed VI Polytechnic University (UM6P) is engaged in economic and human development, putting research and innovation at the forefront of African development. Located in Benguerir, the university aspires to leave its mark nationally, continentally, and globally.

The School of Hospitality Business and Management (SHBM) aims to develop the next generation of hospitality and management leaders by combining academic excellence, industry collaboration, and digital innovation.

Position Overview

The Admissions Coordinator supports the end-to-end admissions process at SHBM — from campaign planning to enrollment — ensuring a smooth, efficient, and personalized experience for candidates. This role involves coordinating outreach and digital campaigns, managing applications and entrance exams, and assisting with scholarships and enrollment, all while leveraging digital tools and automation to improve efficiency and data accuracy.

Key Responsibilities

Admissions Campaigns & Outreach

Assist in the design and execution of annual admissions campaigns in coordination with marketing and academic teams
Support outreach initiatives including school visits, fairs, webinars, and digital campaigns
Track and report lead generation and engagement metrics
Ensure consistent brand representation across all admission communication channels

Application & Candidate Management

Manage the admissions lifecycle: applications, candidate communication, follow-up, and documentation
Ensure timely updates and data accuracy within the CRM system (HubSpot, Eudonet)
Maintain effective communication with candidates throughout the process

Entrance Exams & Selection Process

Coordinate entrance exams, interviews, and admissions committees
Handle scheduling, logistics, and communication with candidates and evaluators
Support evaluation tracking and reporting through ClickUp or equivalent tools

Enrollment & Scholarship Management

Oversee pre-enrollment and enrollment processes for admitted students
Manage scholarship applications, eligibility tracking, and award communications
Coordinate with academic and finance teams to ensure a seamless onboarding process

Data Management & Process Improvement

Contribute to the digital transformation of the admissions process
Develop and maintain dashboards to track admissions KPIs (conversion, timelines, communication metrics)
Support the automation of tasks using CRM workflows and AI-assisted tools
Identify process bottlenecks and suggest improvements for efficiency and candidate experience

Reporting & Communication

Prepare regular reports and dashboards for management review
Support communication campaigns via CRM (email automation, follow-up sequences, etc.)
Ensure data consistency, compliance, and confidentiality in all admissions systems

Profile Requirements

Education

Bachelor's or master's degree in hospitality management, Business, Communication, Digital marketing, Education, or related field

Experience

1–3 years of experience in sales, communication, admissions, higher education administration, or student services preferred
Strong interest in technology, CRM systems, and process automation

Core Competencies

Excellent organizational and time-management skills
Strong interpersonal and communication abilities (written and spoken)
Analytical mindset with attention to detail
Team player, proactive, and solution-oriented
Service-driven and empathetic towards candidate needs

Technical Skills

Proficiency in HubSpot, Eudonet, and ClickUp (or similar CRM and project management tools)
Familiarity with automation and AI tools to enhance admissions workflows
Excellent command of Microsoft Office Suite and data tracking tools
Fluent in English and French (written and spoken)

Why Join SHBM?

Be part of an ambitious and forward-thinking institution within UM6P
Contribute to building a digital-first, candidate-centered admissions experience
Work in a dynamic, international, and innovation-oriented environment
Opportunity to grow in an environment that values creativity, collaboration, and continuous improvement

Position Details

Department: Administration
Location: School of Hospitality Business and Management (SHBM), Mohammed VI Polytechnic University (UM6P), Ben Guerir, Morocco
Reports to: Admissions Manager
Contract Type: Full-time, Permanent (CDI)

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