About the Role
Diebold Nixdorf is seeking an Associate Field Service Technician to install, debug, and provide technical maintenance for hardware and software products on customer premises. You will perform scheduled inspections, cleaning, minor repairs, and ensure customer satisfaction with service delivery.
Main Responsibilities
- Perform troubleshooting and incident handling using diagnostic tools to analyze hardware and software failures
- Execute hardware repairs at component level and clean/adjust mechanical components
- Configure, install, and maintain applicable software; perform preventive maintenance checks
- Install, move, add, change, and remove hardware and software products (IMAC/R)
- Train customers on product usage and operation; complete required paperwork and schedule services
- Participate in regular trainings and assist with special projects as assigned
Required Qualifications
- Minimum 1–2 years of relevant experience in Field Services or equivalent education/experience combination
- Good written and verbal communication skills
- Valid driver's license with driving record satisfying company fleet requirements
- Education or equivalent work experience
About Diebold Nixdorf
A global leader with 23,000+ employees in 130+ countries, Diebold Nixdorf partners with top financial institutions and retailers to deliver secure, efficient digital and physical solutions. We value collaboration, decisiveness, urgency, and accountability.
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