Décryptage du poste par Postule AI
Décryptage du poste par Postule AI
Généré automatiquement par Postule AI à partir de l’offre.
Job Description
We are seeking bilingual customer service representatives to provide personalized service and assistance to customers. This role involves handling sales, billing issues, loyalty programs, and claims while promoting products and services.
Main Responsibilities
- Provide personalized service and assistance related to products and services including sales, billing issues, loyalty, and claims
- Analyze customer requests and offer appropriate solutions while maintaining follow-up when necessary
- Identify and target business opportunities to promote products and services offered
- Reinforce customer satisfaction and ensure loyalty by delivering professional and courteous service
Required Profile
- Fluency in English and French with excellent oral and written communication skills
- Excellent interpersonal skills with a passion for interacting with people and finding solutions
- Ability to multi-task and meet pre-established objectives
- Excellent organizational skills and sense of priorities
- Availability to work full time in 24/7 shift schedules
Benefits
- Welcome bonus of 2000 DHS
- Paid training from the first day at an hourly rate
- Open-ended contract (CDI) with social security coverage
- Attractive attendance bonus and uncapped performance bonus system
- Private health insurance with competitive reimbursement rates
- Free door-to-door transportation for shift ends
- Additional benefits including special events, fun activities, and company programs
Work Schedule
24/7 availability required with full-time hours.
Cette description d'emploi a pu être reformatée par Postule pour améliorer sa lisibilité et sa présentation. Le contenu et les informations restent fidèles à l'offre d'emploi originale. .