Müllers Solutions

BMC Helix Consultant

Maroc

CDI / Temps pleinTélétravail1–3 ansLicence / Bac+3Informatique / IT

L’essentiel du poste

Résumé par Postule AI

Müller's Solutions is hiring a remote, full-time BMC Helix Consultant to gather client requirements, implement and configure Helix applications, provide ongoing technical support and end-user training, and document processes. The role requires a bachelor's degree in a related field and 2+ years of consulting experience focused on BMC Helix.

Vos missions

  • Engage with clients to gather and analyze business requirements related to BMC Helix solutions.
  • Implement and configure BMC Helix applications according to client specifications.
  • Provide technical support and troubleshooting for BMC Helix solutions.
  • Train end-users and offer continuous support to ensure client satisfaction.
  • Document processes, configurations, and any modifications to the Helix platform.
  • Stay informed about updates and best practices related to BMC Helix.

Profil recherché

  • You have 2+ years of consulting experience with BMC Helix and understand its features and functionalities.
  • You enjoy gathering client requirements and turning them into tailored business solutions.
  • You can work independently and manage multiple priorities in a remote setup.
  • You communicate clearly and enjoy training end-users and supporting clients over time.

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Overview

Müller's Solutions is seeking a dedicated BMC Helix Consultant to join its dynamic team. In this role, you will use your BMC Helix expertise to deliver effective consulting services, identifying client requirements and developing tailored solutions that enhance their business processes.

You will implement Helix applications, provide ongoing support, and help clients achieve optimal functionality from their BMC Helix investments.

Key Responsibilities

  • Engage with clients to gather and analyze business requirements related to BMC Helix solutions.
  • Implement and configure BMC Helix applications according to client specifications.
  • Provide technical support and troubleshooting for BMC Helix solutions.
  • Train end-users and offer continuous support to ensure client satisfaction.
  • Document processes, configurations, and any modifications to the Helix platform.
  • Stay informed about updates and best practices related to BMC Helix.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 2+ years of experience in a consulting role with a focus on BMC Helix.
  • Strong understanding of BMC Helix features and functionalities.
  • Experience in application implementation and support in a client-facing role.
  • Excellent communication and interpersonal skills for effective collaboration with clients.
  • Problem-solving skills and a proactive approach to support client needs.
  • Ability to work independently and manage multiple priorities in a remote environment.
  • BMC Helix certifications are a plus.

This is a remote position.

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