Charter Sales Representative

Maroc

Publié il y a moins de 20 jours

Décryptage du poste par Postule AI

Résumé du rôle

Charter Sales Representative position at Starlink Aviation offering 100% remote work with flexible scheduling. The role involves managing client relationships, coordinating charter flight logistics, handling documentation, and providing exceptional customer service. Requires 2-3 years of aviation or travel industry experience, bilingual French-English proficiency, and strong organizational skills to manage multiple tasks in a fast-paced environment.

Exigences clés (estimation)

Interact with clients via phone, email, and in-person to understand travel needs and provide charter flight information with prompt, professional responses.
Coordinate all charter flight aspects including scheduling, aircraft selection, ground handling, and catering while liaising with internal and external partners.
Build and maintain strong relationships with clients, brokers, and operators to foster loyalty and generate repeat business.
Handle pre-, during, and post-flight issues by proactively finding solutions and collaborating with teams to ensure client satisfaction.
Maintain accurate records of client interactions, flight bookings, and prepare reports, invoices, and required documentation.
Ensure all necessary documentation, permits, and licenses are properly in order for each charter flight.

Compétences

Bilingual communication in French and English (verbal and written)Knowledge of aviation regulations and charter flight operationsCustomer service excellence with strong interpersonal abilitiesOrganizational skills with attention to detail and ability to manage multiple tasksProficiency in charter operations software and computer systemsProblem-solving and resilience in high-pressure environmentsFlexibility to work irregular hours and handle emergencies

Niveau estimé

This role requires 2-3 years of previous experience in aviation, travel, or customer service, preferably with exposure to charter flight operations. Entry-level candidates without this specific background would not be suitable for this position.

Attributs détectés par l’IA (si absents de l’offre)

Type de poste: CDI / Temps plein
Mode de travail: Télétravail
Niveau d'expérience: 1–3 ansConfiance 85%
Fonction: Commercial / VenteConfiance 95%
Langues: Français, AnglaisConfiance 100%

Cette analyse a été générée automatiquement par Postule AI à partir de l'offre.

About the Role

As a Charter Sales Representative at Starlink Aviation, you will assist established and new clients in arranging charter flights while providing exceptional customer service throughout the entire process. You will respond to inquiries, coordinate flight logistics, and ensure a smooth and satisfying experience for valued customers.

Key Responsibilities

Interact with clients via phone, email, and in-person to understand travel needs and provide information on available charter flight options, responding promptly to inquiries and addressing concerns.
Coordinate all aspects of charter flights including flight scheduling, aircraft selection, ground handling, and catering arrangements, liaising with internal teams and external partners.
Ensure all necessary documentation, permits, and licenses are in order for each charter flight.
Build and maintain strong relationships with clients, charter brokers, and operators to foster customer loyalty and generate repeat business.
Handle issues and concerns that arise before, during, or after charter flights by proactively finding solutions and collaborating with relevant teams.
Maintain accurate records of client interactions, flight bookings, and prepare reports, invoices, and documentation as required.

Required Skills and Experience

2-3 years of previous experience in aviation, travel, or customer service roles, preferably with exposure to charter flights.
Excellent communication and interpersonal skills with strong verbal and written abilities in both French and English.
Attention to detail and strong organizational abilities.
Familiarity with aviation regulations and charter flight operations.
Ability to work well under pressure, manage multiple tasks simultaneously, and demonstrate determination and resilience.
Customer-focused mindset with a passion for delivering exceptional service.
Proficiency in relevant software and computer systems used in charter operations.
Flexibility to work irregular hours and handle last-minute changes or emergencies.

What We Offer

100% remote work
Flexible schedule
Experienced and dynamic team
Competitive salary and benefits

Cette description d'emploi a pu être reformatée par Postule pour améliorer sa lisibilité et sa présentation. Le contenu et les informations restent fidèles à l'offre d'emploi originale. .

Voir les offres Commercial / Vente