Client Service Intern - Market Research

Décryptage du poste par Postule AI

Résumé du rôle

TGM Research is seeking a Client Service Intern for a 6-month fully remote internship. This role focuses on building client relationships, supporting sales efforts, and coordinating market research projects. The ideal candidate is a recent graduate with strong communication skills, fluent in English plus another language (Arabic, French, Spanish, or Polish preferred), and eager to develop in sales and client management within the market research industry.

Exigences clés (estimation)

Support lead generation and sales efforts while assisting senior team members with inbound client requests
Provide client updates, address inquiries, and ensure client satisfaction through proactive communication
Update CRM systems, track key performance metrics, and maintain accurate client records
Coordinate research projects to ensure on-time, high-quality delivery and resolve project challenges
Suggest process improvements, participate in internal training, and stay informed on industry trends

Compétences

Fluent English and at least one additional language (Arabic, French, Spanish, or Polish preferred)Strong communication and interpersonal skills for client relationship managementInterest in developing sales skills and building client relationshipsProficiency in Microsoft Office suiteCreative problem-solving abilities with a growth mindsetAbility to work independently and as part of a teamRecent degree in Marketing, Business, Economics, Sociology, or related fields

Niveau estimé

This position is designed for recent graduates with 0-1 years of experience who are eager to develop their skills in sales, client management, and market research. No prior professional experience is required, though research or data analysis experience is a plus.

Attributs détectés par l’IA (si absents de l’offre)

Type de poste: Stage
Mode de travail: Télétravail
Niveau d'expérience: 0–1 an
Fonction: Service client / SAV
Secteur: Autre
Niveau d'études: Licence / Bac+3
Langues: Anglais, Arabe, Français, Espagnol

Cette analyse a été générée automatiquement par Postule AI à partir de l'offre.

About TGM Research

TGM Research is one of the fastest growing and most innovative market research companies, offering valuable insights to businesses across various industries. We deliver high-quality market research solutions by connecting clients with the right participants through our online panels.

Position Overview

As a Client Service Intern, you will play a crucial role in building and maintaining strong relationships with our clients. You will support managing and growing key client accounts, ensuring client satisfaction, and maximizing their utilization of our online panels.

You will help promote and sell our research/panel services, contact clients, and directly supervise project execution with the support of a fieldwork team. This is a 6-month internship contract, fully remote, and you will report to the Research Director.

Key Responsibilities

Support lead generation and sales efforts
Assist senior team members with inbound requests
Provide updates, address inquiries, and ensure client satisfaction
Anticipate client needs and maintain proactive communication
Update CRM and track key metrics
Coordinate research projects for on-time, high-quality delivery
Spot and resolve project challenges
Suggest process improvements and participate in internal training
Stay informed on industry trends and share ideas

Qualifications

Recent graduate eager to develop in sales and client management
Degree in Marketing, Business, Economics, Sociology, or related fields
Interested in developing sales skills and building client relationships
Strong communication and people skills
Fluent English and additional language, preferably Arabic, French, Spanish or Polish
Creative problem-solver with a growth mindset
Independent and team-oriented
Proficient in Microsoft Office
Experience in research or data analysis is a plus

Benefits

Fully remote position
Competitive salary and performance-based bonuses
Professional development opportunities
International team setup
Flexible working policy
Collaborative and innovative work environment
Working with newest technologies and modern tools

Cette description d'emploi a pu être reformatée par Postule pour améliorer sa lisibilité et sa présentation. Le contenu et les informations restent fidèles à l'offre d'emploi originale. .