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Compliance Operations Lead

localisationMorocco

Décryptage du poste par Postule AI

About RemotePass

RemotePass is a global platform combining Employer of Record, contractor management, direct employment, and corporate spend cards. Trusted by 800+ companies across 150+ countries and backed by leading global investors, RemotePass enables businesses to hire talent anywhere while providing workers in emerging markets with financial tools and global access.

The Role

As a Compliance Operations Lead, you will be the operational bridge between the Head of Compliance, Operations, and the analyst team. You will handle complex and ambiguous compliance cases, ensure consistent decision-making, and maintain well-documented, defensible compliance processes. This role offers flexibility—you can manage the analyst team directly or serve as a senior individual contributor and first point of escalation, depending on your preference.

Key Responsibilities

  • Serve as the first escalation point for complex KYB, KYC, and enhanced due diligence cases before they reach the Head of Compliance
  • Review and QA analyst decisions including risk ratings, evidence, and disposition notes to ensure completeness and defensibility
  • Set and track team SLAs and KPIs: case aging, turnaround times, QA findings, and rework rates
  • Build and maintain SOPs, escalation templates, and case documentation standards as the team scales
  • Manage sanctions, PEP, and adverse media escalations, including false-positive review and evidence retention
  • Support transaction monitoring by identifying unusual payout patterns, rapid onboarding, and high-risk activity

Required Qualifications

  • 5+ years in compliance operations, AML/financial crime, sanctions, or payments compliance
  • Experience in regulated financial services: licensed money transmitter, payment institution, bank, PSP, fintech, card/spend platform, or marketplace
  • Ability to make sound judgments on ambiguous cases with incomplete documents or unclear business activity
  • Strong written communication skills for case notes, escalation summaries, and partner responses

Preferred Qualifications

  • Experience managing, mentoring, or QA'ing compliance analysts
  • CAMS or CFCS certification
  • Arabic fluency

Why Join

  • Remote-first culture with flexibility to work from anywhere
  • Hyper-growth environment with consistent innovation and expansion
  • Commitment to diversity and inclusion with empowerment to bring your authentic self to work

Cette description d'emploi a pu être reformatée par Postule pour améliorer sa lisibilité et sa présentation. Le contenu et les informations restent fidèles à l'offre d'emploi originale. .