Customer Service Representative – English Speaker with British Accent
Marrakech, Marrakech-Safi, MoroccoDécryptage du poste par Postule AI
Décryptage du poste par Postule AI
Généré automatiquement par Postule AI à partir de l’offre.
About the Role
Market Wave is seeking English-speaking Customer Service Representatives to join our international customer service team. You will handle customer interactions primarily by phone, assist customers with their enquiries, provide clear and accurate information, and ensure a professional and positive customer experience.
Key Responsibilities
- Handle customer interactions mainly by phone
- Assist customers with enquiries and provide accurate information
- Ensure professional and positive customer experience
- Maintain a solution-oriented approach to customer issues
Required Profile
- Fluent English, both spoken and written
- Clear and convincing British accent
- Excellent communication and listening skills
- Confident and professional phone manner
- Strong customer-service mindset
- Patient, polite and solution-oriented approach
- Previous experience in customer service or English-speaking contact centre (preferred)
What We Offer
- International working environment with ongoing training and support
- Professional and dynamic team
- Opportunities for development and career progression
- Competitive salary with performance bonuses
- Full-time position – UK business hours
Cette description d'emploi a pu être reformatée par Postule pour améliorer sa lisibilité et sa présentation. Le contenu et les informations restent fidèles à l'offre d'emploi originale. .