Role Overview
The Data & Insights Business Consultant is a strategic, customer-facing role partnering with leading brands to deliver impactful digital experiences through Adobe's data and analytics applications. You will turn business objectives into actionable strategies across data collection, customer segmentation, journey orchestration, marketing measurement, and data insights.
Key Responsibilities
- Lead customer discovery sessions and delivery of Adobe applications (Customer Journey Analytics, Real-Time CDP, Adobe Mix Modeler, Analytics) for enterprise clients
- Collaborate with technical consultants, data architects, and enterprise architects to deliver integrated solutions
- Guide strategic discussions and translate client use cases and KPIs into business requirements and specifications
- Develop relationships at all levels within client digital marketing teams and lead multiple engagements simultaneously
- Deliver customer-facing presentations, documentation, and enablement materials including business requirements docs and data dictionaries
- Mentor and train internal and client teams; contribute to thought leadership content and maintain accurate project records
Required Skills & Experience
- 8+ years' experience in strategic, customer-facing roles with hands-on enterprise software implementation
- 2+ years direct experience with two or more of: Customer Journey Analytics, Real-Time CDP, Adobe Mix Modeler, or Analytics
- Experience with multi-channel customer data from collection and activation to measurement and insights
- Understanding of data schemas, APIs, SQL querying, and data validation
- Comfort leading live, unscripted working sessions and demos with technical and business audiences
- Exceptional communication, presentation, and interpersonal skills
Preferred Skills
- Familiarity with Adobe Experience Cloud solutions (Analytics, Audience Manager, Target)
- Experience consulting on AI/ML capabilities in SaaS solutions for enterprise customers
- Experience in vertical industries such as retail, finance, or healthcare
Work Arrangement
100% remote, supporting clients across the United States and Canada with core collaboration hours aligned to Central Time (CST).
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