Logo Black Pen Recruitment

Black Pen Recruitment

Dynamics 365 Customer Engagement Senior Consultant

Rabat

CDI / Temps pleinHybrideLicence / Bac+3AnglaisInformatique / IngénierieInformatique / ITCabinet de recrutement

L’essentiel du poste

Résumé par Postule AI

Senior Consultant role at KPMG's Microsoft Business Solutions team, leading Dynamics 365 Customer Engagement implementations for large organizations. Requires 8+ years of D365 CE experience with expertise in configuration, Power Platform, and Dataverse. Responsibilities include solution design, team leadership, client engagement, and DevOps governance. Hybrid position in Malta with relocation support, offering competitive compensation and comprehensive benefits.

Vos missions

  • Lead analysis, design, development, testing, and support of D365 CE applications with client teams and stakeholders
  • Conduct business requirement analysis, manage workshops, and verify customer requirements for accuracy and completeness
  • Design solutions, create project documentation, and establish quality guidelines and acceptance criteria
  • Manage team activities including task allocation, quality reviews, daily stand-ups, and technical retrospectives
  • Provide client guidance, weekly progress reporting, and support pre-sales activities and proof-of-concept development
  • Establish and manage DevOps processes, CI/CD pipelines, and branching strategies

Profil recherché

  • You have 8+ years of proven D365 CE implementation experience and seek a senior leadership role
  • You are comfortable with hybrid work and willing to relocate to Malta with full employer support
  • You excel at both technical solution design and client-facing communication and stakeholder management
  • You have experience leading teams and establishing quality standards in delivery-oriented IT environments
  • You are passionate about continuous learning and supporting junior team members' development

Généré automatiquement à partir de l’offre. Postule AI peut se tromper : vérifiez auprès de l’employeur.

Role Overview

Join KPMG's Microsoft Business Solutions team as a Dynamics 365 Customer Engagement Senior Consultant. As a core team member, you will lead the design, configuration, and customization of D365 CE solutions for medium to large organizations. Working with both onshore and offshore development teams, you will serve as a techno-functional lead, managing the full lifecycle of implementations from analysis and design through testing, maintenance, and support.

Key Responsibilities

  • Lead analysis, design, development, testing, and support of D365 CE applications in collaboration with client teams and business stakeholders
  • Conduct business requirement analysis, workshops, and requirements sessions; verify customer requirements for completeness and accuracy
  • Design and architect solutions; create detailed project documentation and requirements for technical leads and developers
  • Manage team activities including task allocation, quality reviews, daily stand-ups, and technical retrospectives
  • Provide client guidance, progress reporting, and risk management; support pre-sales activities and proof-of-concept development
  • Establish quality guidelines, gates, and DevOps processes including CI/CD pipelines and branching strategies

Required Qualifications

  • University degree in computing or business discipline
  • Minimum 8+ years of hands-on functional experience with D365 CE configuration, workflows, dashboards, forms, views, and report development
  • Comprehensive knowledge of all D365 CE modules: Sales, Marketing, Customer Service, and Field Services
  • Proficiency with Power Platform (Power Apps, Power Automate, Power BI) and Dataverse customizations
  • Proven track record implementing solutions across multiple business verticals (Healthcare, Education, Banking, Manufacturing)
  • Experience with waterfall, agile, and DevOps methodologies in delivery-oriented IT environments
  • Strong business process mapping, modeling, and documentation skills
  • Microsoft D365 CE certifications (2016, D365) desirable

What We Offer

  • Competitive base salary plus comprehensive benefits package (paid in Euros)
  • Full relocation support including visa assistance and relocation package
  • Business travel allowances and certification support for career development
  • Private and medical insurance for you and your family
  • Hybrid work arrangement based in Sliema, Malta (GMT +1)
  • Career development, mentoring opportunities, and corporate responsibility initiatives

Mise en forme par Postule ·

Signaler un problème