Reservations Coordinator

About the Role

Join Radisson Hotel Group as a Reservations Coordinator and become part of a dynamic team dedicated to creating exceptional guest experiences. This role combines precision, efficiency, and customer-centric service to ensure seamless reservations operations and memorable moments for every guest.

Main Responsibilities

• Convert booking enquiries into sales while ensuring all aspects of the guest journey are anticipated and delivered to the highest standard
• Maximize sales and profitability by monitoring consumer demands, upselling strategically, and achieving departmental targets
• Work proactively to ensure guest satisfaction and the smooth running of the reservations department
• Organize and manage reservations with meticulous attention to detail, demonstrating natural organizational skills
• Anticipate guest needs and support your team to deliver experiences that exceed expectations

What We're Looking For

• Flexibility and a positive, "Yes I Can!" attitude
• Meticulous attention to detail with strong organizational skills
• Creative problem-solving abilities and passion for extraordinary service
• Strong verbal communication skills and ability to work effectively as part of a team
• Sales-driven mindset with enthusiasm for the hospitality industry
• Experience in a similar position is beneficial but not essential

Why Join Radisson Hotel Group?

• Career Growth: Investment in your growth, learning, and career development to help you reach your full potential
• Inclusive Culture: A workplace that celebrates diversity, supports one another, and fosters belonging through Employee Resource Groups
• Global Benefits: Up to 53% off stays at over 1,500 Radisson Hotels worldwide, plus exclusive discounts on food, beverage, and spa services
• Team Spirit: Join a passionate team that believes anything is possible while having fun in all that we do