Décryptage du poste par Postule AI
Décryptage du poste par Postule AI
Généré automatiquement par Postule AI à partir de l’offre.
About the Role
Foundever Rabat is hiring English-speaking Customer Service Advisors to support a global leader in diabetes care. This is a meaningful career opportunity where your work truly makes an impact, supporting patients and healthcare professionals across the US market while benefiting from night-shift advantages.
Your Mission
As a Customer Service Advisor, you will:
- Handle inbound Level 1 calls from US customers and healthcare professionals
- Respond to inquiries, complaints, and basic technical support requests
- Deliver a high-quality customer experience with empathy and professionalism
- Accurately document interactions in internal systems
- Act as a trusted ambassador of a leading healthcare brand
Your Profile
- High school diploma (Bac) or higher
- Previous customer service experience is an asset
- Excellent command of English (spoken and written)
- Strong communication, listening, and problem-solving skills
- Calm, professional, and customer-oriented mindset
- Comfortable with computer tools and new systems
- Available to work night shifts
- Immediate availability preferred
What We Offer
- Competitive net salary + performance bonuses
- Permanent contract (CDI) from Day One
- Fully paid training
- Comprehensive social benefits (Health Insurance, Social Club, etc.)
- Transportation provided
- A supportive and inclusive work environment
Work Schedule
Night shift: 14h - 02h (On Rotation)
Join Foundever — a Great Place to Work® Certified company that celebrates diversity, collaboration, and growth.
Cette description d'emploi a pu être reformatée par Postule pour améliorer sa lisibilité et sa présentation. Le contenu et les informations restent fidèles à l'offre d'emploi originale. .