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About CXG
CXG is a global customer experience agency serving premium and luxury brands. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate their customer experiences and develop programs that support strong experience and business culture.
The Role
As a CXG Evaluator, you will conduct discreet evaluations of luxury brands in your assigned store. You will share your honest feedback about your shopping experience across markets including cosmetics, fashion, jewelry, watches, and cars.
Main Responsibilities
- Conduct discreet, confidential evaluations of luxury retail experiences
- Visit assigned luxury stores and observe customer service interactions
- Document detailed feedback on store environment, staff behavior, and overall experience
- Provide honest assessments to help brands improve service excellence
What We're Looking For
- Arabic Speaker: Fluent in Arabic (required)
- Attention to Detail: Keen eye for observing and documenting nuances
- Passion for Luxury Retail: Genuine interest in premium brands and customer experience
- Reliability: Punctual and well-organized in completing assignments
If you are a premium or luxury brand enthusiast ready to advocate for service excellence, we want to hear from you!
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