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About CXG
Founded in 2006, CXG is a global business with 12 offices across four continents operating in 70 countries. We serve over 200 luxury clients with a team of 160+ professionals. We specialize in strategic solutions that elevate customer experiences for iconic premium and luxury brands.
Role Overview
Join our dynamic, fast-paced environment as a Freelance Operations and Community Associate. You will manage the complete mission execution cycle for designated areas, handling fieldwork, pilots, and project delivery. The focus is on successful, timely, and cost-effective execution of local projects while working with teams worldwide.
Main Responsibilities
- Recruit, train, and certify active Evaluators from the internal database for specific projects via email and phone calls
- Manage timely assignment and execution of missions according to company standards, client requirements, and project deadlines
- Coordinate and report project status to the Operations Manager or Operations Team Lead
What You Bring
- Strong interest and experience in project coordination and community management
- Excellent communication skills and interpersonal abilities
- Microsoft Office proficiency
- Strong organizational and project coordination capabilities
- Positive, outgoing personality with resourcefulness and problem-solving mindset
- Self-motivated ability to work independently and manage tasks effectively
- Time management and planning/scheduling expertise
- Customer-service orientation
- Knowledge of the luxury industry (a plus)
- Fluency in English and French (required)
Fresh graduates are welcome to apply.
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