Inhouse Consultant – Order to Cash (F/M)

Mohammedia, Casablanca-Settat, Morocco

Décryptage du poste par Postule AI

Résumé du rôle

Sartorius seeks an experienced Inhouse Consultant for Order-to-Cash processes based in Tunis. This role combines business process management expertise with SAP S/4HANA technical knowledge to design, optimize, and lead transformation initiatives. You will bridge business and IT teams, drive process mining projects, manage cross-functional teams, and establish BPM excellence standards. Ideal for professionals with 5+ years in process engineering or consulting, strong SAP O2C knowledge, and proven project leadership in international environments.

Exigences clés (estimation)

Own and continuously improve end-to-end Order-to-Cash processes from opportunity management through cash collection
Analyze business processes to identify efficiency gains and act as functional bridge between stakeholders and SAP S/4HANA
Drive process mining initiatives using Signavio to identify inefficiencies and automation opportunities
Plan, lead, and manage projects independently including scope, timeline, stakeholder communication, and risk management
Define and monitor O2C KPIs and dashboards to translate data insights into actionable process decisions
Establish BPM standards and foster continuous improvement through workshops, coaching, and change management

Compétences

Business Process Management and Process Engineering expertiseSAP S/4HANA functional knowledge in Order-to-Cash domain (SD, FI/AR, MM modules)Process mining tools proficiency, particularly SignavioProject management and cross-functional team leadershipProcess methodologies: BPMN, Lean Management, Six SigmaStrong analytical and problem-solving capabilitiesStakeholder communication and change managementEnglish fluency; French or Arabic language skills

Niveau estimé

This role requires 5+ years of professional experience in Business Process Management, Process Engineering, or comparable consulting roles, ideally with strategic focus on Order-to-Cash or Lead-to-Cash processes. Mid-to-senior level expertise is expected.

Attributs détectés par l’IA (si absents de l’offre)

Type de poste: full-time
Mode de travail: Sur site
Niveau d'expérience: 5–10 ans
Fonction: Opérations
Secteur: Pharmaceutique
Niveau d'études: Licence / Bac+3
Langues: Anglais, Français, Arabe

Cette analyse a été générée automatiquement par Postule AI à partir de l'offre.

About the Role

As an Inhouse Consultant for Order-to-Cash, you will be a key driver in designing, standardizing, and continuously improving our end-to-end process landscape. You will support internal stakeholders in analyzing and optimizing business processes, contribute to strategic process excellence, and steer high-visibility programs that directly impact company performance. Based in Tunis, you will work closely with global BPM, IT, and Commercial teams to translate business requirements into scalable, system-enabled process solutions using SAP S/4HANA.

Main Responsibilities

Own and continuously improve end-to-end Order-to-Cash processes, from opportunity management and quoting through order fulfillment, invoicing, and cash collection
Analyze customer-oriented business processes to identify efficiency levers and value creation opportunities
Act as the functional bridge between business stakeholders and SAP S/4HANA, translating process requirements into system configurations and functional specifications
Drive process mining initiatives using tools such as Signavio to identify inefficiencies, bottlenecks, and automation opportunities
Plan, lead, and control projects within middle management scope, including work package coordination and functional team leadership
Manage project workstreams independently: scope, timeline, stakeholder communication, risk management, and quality-compliant delivery
Support development and implementation of strategic process optimization roadmaps
Coordinate workshops and trainings; coach project partners on BPM standards and best practices
Define and monitor O2C KPIs and dashboards, translating data insights into actionable decisions

Required Profile

Degree in Business Administration, Business Informatics, or Industrial Engineering
5+ years of experience in Business Process Management, Process Engineering, or comparable role in strategic or consulting environments
Deep functional knowledge of SAP S/4HANA in the O2C domain (SD module; exposure to FI/AR, MM, or CPQ is advantageous)
Hands-on experience with process mining tools, preferably Signavio
Proven track record leading cross-functional process improvement and transformation projects
Knowledge of process methodologies such as BPMN, Lean Management, or Six Sigma
Strong analytical mindset with ability to grasp complex interdependencies and steer towards solutions
Confident communicator at all organizational levels
Experience in international, matrix organizations
Fluent in English; French or Arabic is a plus

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, enabling new therapeutics to reach patients worldwide. We seek ambitious team players and creative minds who want to contribute to this mission and advance their careers in a dynamic global environment.

Cette description d'emploi a pu être reformatée par Postule pour améliorer sa lisibilité et sa présentation. Le contenu et les informations restent fidèles à l'offre d'emploi originale. .