Décryptage du poste par Postule AI
Décryptage du poste par Postule AI
Généré automatiquement par Postule AI à partir de l’offre.
About the Role
Kronospan is seeking an IT Service Management Specialist to join our production site in Settat, Morocco. This is a full-time, on-site position offering opportunities for learning and professional development in a dynamic, international manufacturing environment.
Key Responsibilities
End-User Support
- Provide hardware and software support to all employees
- Manage user accounts including creation, modification, deletion, and access rights
- Maintain IT equipment such as PCs, printers, telephones, and logistics scanners
- Administer and maintain warehouse Wi-Fi infrastructure
Production IT Support
- Maintain label printers and delivery note printers
- Provide first-level support for production-floor IT equipment
- Integrate new devices into the factory network
- Perform scheduled backups of production systems
Server Administration
- Administer Terminal Servers, antivirus solutions, and business applications
- Manage backup systems, Domain Controller, Document Management System, and email services
- Maintain virtualization infrastructure and video surveillance systems
- Oversee server room infrastructure including network equipment and storage systems
Network Administration
- Perform preventive maintenance of network switches across the facility
- Configure new IT devices including Wi-Fi access points, PCs, PLCs, and IP cameras
- Optimize network performance and manage secure remote access
- Ensure proper network cabling and documentation
Internal IT Administration
- Maintain IT hardware inventory and contribute to infrastructure improvements
- Participate in implementation of new IT projects
Required Qualifications
- Bachelor's or Master's Degree in Information Technology, Computer Systems, or related technical field
- Minimum 2 years of experience in IT support and systems/network administration
- C1 level English proficiency (required); Spanish is advantageous
- Strong ability to prioritize and manage critical incidents
- Methodical approach to technical documentation
- Self-motivated, proactive, and excellent communication skills
- Team player with strong cross-functional collaboration abilities
Cette description d'emploi a pu être reformatée par Postule pour améliorer sa lisibilité et sa présentation. Le contenu et les informations restent fidèles à l'offre d'emploi originale. .