Consumer & Sensory Insights Manager
The CSI Manager will plan, lead and manage key CSI projects and initiatives in line with the annual and strategic learning agenda and in response to reactive customer demands in their area of responsibility. The role is accountable for the successful execution and delivery of CSI projects and proactive initiatives to contribute to the area growth priorities and increase win-rates with customers.
The position is based in Casablanca, Morocco and reports to the CSI Head for South Asia, Middle East and Africa. The role works closely with sub-regional and local Marketing, FC&A and Sales teams and plays a key role in championing the Voice of the Consumer in the business.
Main responsibilities
- Plan, manage and deliver CSI projects and initiatives against reactive and aligned annual business objectives
- Deliver relevant and actionable project learning to the business, including analysis and interpretation of sensory descriptive data
- Contribute to CSI best practices, functional excellence and capability building, including developing junior CSI team members
Your profile
- Minimum 3-5 years of experience managing a sensory panel and panel leaders
- At least 5-7 years of experience managing qualitative and quantitative consumer research
- Strong oral and written communication skills in French and English
- Detail-oriented, with good logical thinking, data acumen and analytical skills
- Open-mindedness, curiosity and empathy for the work of others
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