Bilingual B2B Sales Support Specialist – Nespresso

Foundever

Rabat, Rabat-Salé-Kénitra

Publié il y a moins de 3 jours

Décryptage du poste par Postule AI

Résumé du rôle

Nespresso seeks a bilingual B2B Sales Support Specialist to join their Canadian team. This permanent role combines contract management, customer account setup, and operational support. You'll work with premium B2B clients, coordinate across departments, and ensure data excellence. The position offers competitive compensation including night shift and language bonuses, professional development, and benefits within a global luxury brand.

Exigences clés (estimation)

Process and document contracts end-to-end while liaising with customers via email, phone, and video
Create and maintain customer accounts in the database with focus on data consistency and integrity
Coordinate onboarding activities with internal departments including After-Sales, Supply Chain, Finance, and Transport
Support commercial and acquisition activities while collaborating with cross-functional teams
Manage database cleanup and quality checks to ensure operational excellence

Compétences

B2B sales support and customer service experienceStrong attention to detail and data management accuracyMulti-system navigation and cross-departmental coordinationBilingual communication (English and French)Solutions-oriented mindset with agility and curiosityContract management and administrative support

Niveau estimé

This role requires prior experience in B2B sales support, customer service, or operations. Candidates should have 1-3 years of relevant background demonstrating ability to manage contracts, customer accounts, and cross-functional coordination.

Attributs détectés par l’IA (si absents de l’offre)

Type de poste: CDI/CDD
Mode de travail: Sur siteConfiance 85%
Niveau d'expérience: 1–3 ansConfiance 75%
Fonction: Commercial / VenteConfiance 90%
Secteur: AutreConfiance 60%
Langues: Anglais, FrançaisConfiance 95%

Cette analyse a été générée automatiquement par Postule AI à partir de l'offre.

About the Role

Join Nespresso and be part of a team delivering premium experiences. We are seeking a B2B Sales Support Specialist to support our dynamic B2B coffee solutions team across Canada. You will help deliver world-class service to our business clients while managing contracts, accounts, and operational excellence.

Key Responsibilities

Process and document contracts end-to-end, liaising with customers via email, phone, or video
Coordinate onboarding with internal departments including After-Sales, Supply Chain, Finance, and Transport
Create and maintain customer accounts in the database while ensuring data consistency and integrity
Manage database cleanup and quality checks to maintain data excellence
Support commercial and acquisition activities and collaborate with cross-functional teams
Contribute to efficiency improvements and process optimization

What We're Looking For

Passion for premium customer experience and operational excellence
Strong attention to detail with ability to manage data accurately
Comfort navigating multiple systems and coordinating across departments
Curiosity, agility, and solutions-oriented mindset
Experience in B2B sales support, B2B customer service, operations, or similar roles
Bilingual proficiency (English and French)

What We Offer

Permanent contract (CDI) with attractive salary and performance bonus
Night shift premium and language bonus
Social security and private health insurance
Certified training programs and career growth opportunities within a global organization
Company-provided transport

Work Schedule: 1:00 PM – 4:00 AM

Cette description d'emploi a pu être reformatée par Postule pour améliorer sa lisibilité et sa présentation. Le contenu et les informations restent fidèles à l'offre d'emploi originale. .

Voir les offres Commercial / Vente