Décryptage du poste par Postule AI
Décryptage du poste par Postule AI
Généré automatiquement par Postule AI à partir de l’offre.
Position Overview
AIM Inc. is seeking an experienced L1/L2 IT Support Engineer with strong hands-on expertise in Microsoft 365 administration and Microsoft Intune. This technical role prioritizes practical experience and troubleshooting ability over certifications, offering the opportunity to work on enterprise-scale systems and digital transformation projects.
Key Responsibilities
- Provide Level 1 and Level 2 technical support for end users across enterprise environments
- Administer Microsoft Intune including device enrollment, Configuration Profiles, Compliance Policies, Endpoint Security, application deployment, and Windows Autopilot
- Manage Microsoft 365 services including Microsoft Entra ID, Exchange Online, Teams, SharePoint, and OneDrive
- Perform user onboarding/offboarding, account provisioning, licensing, and access management
- Troubleshoot Windows, macOS, Microsoft 365, Intune, networking, and endpoint-related issues
- Maintain documentation and follow IT best practices
Required Qualifications
- 2–4 years of hands-on IT support experience
- Proven experience administering Microsoft Intune in production environments
- Strong Microsoft 365 administration experience (Entra ID, Exchange Online, Teams, SharePoint, OneDrive)
- Excellent troubleshooting and problem-solving skills
- Understanding of Windows 10/11, Active Directory/Entra ID, TCP/IP, DNS, DHCP, VPN, and networking fundamentals
- Strong communication and customer service skills
Preferred Qualifications
- MD-102 – Microsoft Endpoint Administrator Associate certification
- AZ-900 – Microsoft Azure Fundamentals certification
Core Competencies
- Strong analytical and problem-solving abilities
- Ability to work in agile environments
- Clear communication and stakeholder engagement skills
- High ownership mindset and solution-driven approach
- Ability to handle enterprise-level systems and sensitive business data
What We Offer
- Opportunity to work on large-scale enterprise transformation projects
- Exposure to global clients and cross-functional teams
- Professional certification and development support
- Flexible and growth-oriented work culture
- Competitive compensation aligned with market standards
Cette description d'emploi a pu être reformatée par Postule pour améliorer sa lisibilité et sa présentation. Le contenu et les informations restent fidèles à l'offre d'emploi originale. .