Operation Coach - Retail Store

Décryptage du poste par Postule AI

Résumé du rôle

Join Sacoor Brothers as an Operation Coach in Dubai, where you'll support daily store operations and lead a sales team to deliver premium customer experiences. This on-site retail role combines supervision, coaching, and operational management, reporting to the Store Manager. You'll ensure store standards, train staff, manage inventory, and act as a key point of contact for the team. Previous retail experience is advantageous but not required. The position offers career growth within the group, competitive benefits including relocation support, and the opportunity to develop leadership skills in a customer-facing environment.

Exigences clés (estimation)

Support Store Manager and Assistant Store Manager in daily operations and act as their delegate in their absence
Supervise sales team to deliver exceptional customer service and achieve sales goals
Ensure store visual presentation and merchandising align with brand standards, oversee fitting room and floor replenishment
Monitor team performance, provide feedback, coaching, and motivation to drive performance
Assist in training new employees on product knowledge, customer service, and operational procedures
Support stock management activities including receiving, tagging, replenishment, and inventory checks

Compétences

Team supervision and leadershipStrong communication and interpersonal skillsCustomer service excellenceRetail operations knowledgeCoaching and performance managementInventory and stock management

Niveau estimé

Entry to junior level position. Previous retail or sales experience is advantageous but not required, making this suitable for candidates with 0-3 years of experience or those transitioning into retail management roles.

Attributs détectés par l’IA (si absents de l’offre)

Type de poste: CDI
Mode de travail: Sur site
Niveau d'expérience: 0–1 an
Fonction: Retail / Grande distribution
Secteur: Retail / Grande distribution
Langues: Anglais

Cette analyse a été générée automatiquement par Postule AI à partir de l'offre.

About the Role

The Operation Coach at Sacoor Brothers plays a vital role in supporting the store's daily operations and ensuring the team delivers a premium customer experience that reflects the brand's values. Reporting to the Store Manager and Assistant Store Manager, you will supervise sales associates on the shop floor, provide ongoing coaching to improve performance, and ensure smooth execution of store standards and procedures. This role combines leadership, operational efficiency, and hands-on involvement to maintain the highest levels of service, presentation, and teamwork within the store.

Main Responsibilities

Support the Store Manager and Assistant Store Manager in daily store operations and act as their delegate in their absence
Supervise and guide the sales team to deliver exceptional customer service and achieve sales goals
Ensure the store's visual presentation and merchandising are aligned with Sacoor Brothers' standards, overseeing fitting room operations and floor replenishment
Monitor team performance on the floor, providing feedback, coaching, and motivation to drive excellence
Assist in training new employees on product knowledge, customer service, and operational procedures
Support stock management activities including receiving, tagging, replenishment, and inventory checks

What We're Looking For

Well-presented, motivated, and eager to work in a customer-facing environment
Strong communication and interpersonal skills
Previous experience in retail or sales is an advantage, but not a requirement
English language skills are a plus

What We Offer

Great exposure and career development opportunities within the group
Competitive salary package including basic salary, housing allowance, transportation allowance, and other benefits
Full relocation support: flight, visa costs, 15 days accommodation on arrival, and salary advance available on request

Cette description d'emploi a pu être reformatée par Postule pour améliorer sa lisibilité et sa présentation. Le contenu et les informations restent fidèles à l'offre d'emploi originale. .