Operations Coordinator - EMEA Quality Control & Compliance
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About QIMA
QIMA is a global leader in quality assurance and compliance solutions, operating in over 100 countries. We serve the consumer products, food, and life sciences industries, helping more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence through on-the-ground expertise combined with digital solutions.
Role Overview
As an Operations Coordinator for the EMEA region, you will work under the supervision of the Operations Manager to ensure seamless scheduling and resource allocation for Quality Control and Compliance services. This role is critical to supporting our inspectors and maintaining client satisfaction across the region.
Main Responsibilities
- Manage and plan schedule arrangements for Quality Control and Compliance services across the EMEA zone, aligned with client timelines and requirements
- Communicate with vendors, factories, and inspectors to coordinate service scheduling and ensure smooth operations
- Plan and allocate resources based on service types, inspector/auditor expertise, and transportation costs
- Provide daily operational support to inspectors and maintain strong relationships with clients and internal departments
Required Qualifications
- Excellent written and spoken English proficiency
- Bachelor's degree or above in Business Administration, Logistics, or Supply Chain-related field
- Strong communication skills with ability to manage pressure and meet tight deadlines
- Problem-solving mindset and ability to turn challenges into solutions
- Flexibility to work variable hours based on business needs
- High energy, dynamism, and strong motivation
What We Offer
Join a diverse, inclusive organization with 6,000 employees worldwide committed to making a difference. We offer opportunities to develop your potential and contribute to a mission of delivering safe, quality products to consumers globally.
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