About the Role
As a Production Planner at Aptiv, you will play a key role in ensuring excellent communication and coordination with customers while managing production planning activities. You will process customer orders, address inquiries, and collaborate with internal teams to optimize production schedules and enhance customer satisfaction. This role requires strong problem-solving skills and the ability to work in a fast-paced environment.
Main Responsibilities
- Manage and process customer orders while ensuring timely and accurate delivery
- Serve as the primary contact for customer inquiries and issue resolution
- Maintain effective communication with internal departments including supply chain, sales, and production to meet customer expectations
- Monitor order fulfillment status and provide proactive updates to customers
- Develop and optimize production schedules to align with customer demand and inventory levels
- Identify and escalate potential issues that may impact customer satisfaction or production efficiency
- Support continuous improvement initiatives for customer service and production planning processes
Required Qualifications
- Bachelor's degree in Business Administration, Supply Chain, Production Planning, or related field
- Up to 1 year of experience in customer service, production planning, logistics, or related field (internship experience acceptable)
- Strong communication, analytical, and problem-solving skills
- Ability to work in a dynamic, fast-paced environment
- Proficiency in Microsoft Office and ERP systems (SAP knowledge is a plus)
- Fluency in English; additional language skills are an advantage
What We Offer
- Competitive compensation package including bonus potential, healthcare, pension, and tax saver schemes
- Learning and professional growth opportunities in an international environment
- Access to internal and external training, coaching, and certifications
- Recognition for innovation and excellence
- Opportunities to contribute to community initiatives
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