Etio

Quality Assurance Inspector - Trainer Evaluation Specialist

Tanger-Tétouan-Al Hoceïma

CDD / ContratHybride1–3 ansLicence / Bac+3Arabe, AnglaisQualité / HSEÉducation

L’essentiel du poste

Résumé par Postule AI

Quality Assurance/Inspector role at Etio evaluating 200 master trainers in Saudi Arabia over 3 years. Conduct in-class observations, interviews, and produce bilingual Arabic/English reports using structured QA frameworks. Requires bachelor's degree, 2+ years evaluation experience, and fluency in Arabic and English. Based primarily in KSA with travel flexibility; associate contract starting October.

Vos missions

  • Conduct 2-day in-class observations of master trainers and attendee interviews (~10%), applying QA framework to assess delivery, engagement, and effectiveness.
  • Draft bilingual (Arabic/English) reports (~1,200 words) within 2–3 days of observation and revise based on Lead Reviewer feedback.
  • Collaborate with co-observers, participate in calibration sessions, and coordinate with Lead Reviewer and Project Manager on deliverables.
  • Coordinate scheduling and travel across Saudi Arabia (up to 5 trips per cohort) while maintaining flexibility for multiple observations.
  • Attend training and workshops to maintain methodology alignment, QA criteria, and reporting format standards.

Profil recherché

  • You have 2+ years of experience in training observation, teaching, or professional evaluation.
  • You are fluent in both Arabic and English with strong bilingual writing capabilities.
  • You are comfortable with frequent travel within Saudi Arabia and flexible working schedules.
  • You have experience with QA frameworks, assessment methodologies, or adult learning programmes.
  • You thrive in collaborative, fast-paced environments and are open to feedback and continuous improvement.

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About the Role

Join Etio as a Quality Assurance/Inspector to evaluate 200 master trainers over a 3-year national workforce development programme in Saudi Arabia. This role combines field-based evaluation with analytical report writing, contributing directly to human capital development across the Kingdom.

Key Responsibilities

  • Conduct 2-day in-class observations of master trainers, including attendee interviews (~10%), applying the QA framework to assess delivery, engagement, and effectiveness.
  • Draft clear, bilingual (Arabic/English) reports (~1,200 words) within 2–3 days of observation, revising based on Lead Reviewer feedback to ensure consistency and quality.
  • Collaborate with co-observers, participate in calibration sessions, and coordinate with the Lead Reviewer and Project Manager to align on deliverables.
  • Coordinate scheduling and travel across Saudi Arabia (up to 5 trips per cohort), maintaining flexibility for multiple observations per round.
  • Attend training and periodic workshops to maintain methodology alignment, QA criteria, and reporting format standards.

What You'll Bring

  • Sharp attention to detail and structured thinking to assess and interpret trainer performance.
  • Strong communication and interpersonal skills for conducting interviews and working with diverse teams.
  • Bilingual writing ability to produce clear, concise, actionable reports in Arabic and English.
  • Cultural sensitivity and adaptability when engaging with varied training environments across KSA.
  • Collaborative mindset and openness to feedback, calibration, and shared learning.
  • Organisational discipline to meet observation and reporting deadlines in a fast-paced setting.

Essential Qualifications

  • Bachelor's degree or equivalent in education, training, HR, or a related field.
  • Minimum of 2 years' experience in training observation, teaching, or professional evaluation.
  • Fluent in Arabic and English (spoken and written), with ability to draft bilingual reports.
  • Ability to travel within Saudi Arabia and adapt to flexible working schedules.

Desirable Qualifications

  • Experience in adult learning or professional development, particularly in the GCC/KSA.
  • Familiarity with QA frameworks or assessment methodologies (e.g., rubrics).
  • Prior experience in bilingual reporting or cross-disciplinary team collaboration.

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