About the Role
MSC, a leading global container shipping company, is seeking a Sales Agent to identify and pursue new business opportunities while maintaining strong client relationships. You will develop and implement sales strategies, conduct market analysis, and negotiate contracts in the dynamic shipping and logistics industry.
Main Responsibilities
- Identify and pursue new business opportunities through networking, industry events, and market research
- Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention
- Develop and implement effective sales strategies to meet or exceed sales goals
- Prepare quotes and pricing proposals, and handle walk-in requests and spot quote enquiries
- Negotiate contract terms that balance profitability with customer satisfaction
- Maintain accurate records of sales activities, customer interactions, and forecasts using CRM software
Key Requirements
- Bachelor's degree in Business, Logistics, Supply Chain Management, or related fields
- Sales experience preferably in shipping, logistics, or freight forwarding
- Understanding of container shipping industry, key players, market dynamics, and regulations
- Excellent communication skills in both French and English (verbal and written)
- Strong negotiation and persuasion skills to close deals effectively
- Ability to manage multiple accounts and tasks simultaneously with attention to detail
- Agility and collaborative mindset to work within sales team and across departments
- Willingness to travel internationally and domestically for fairs, customer visits, and MSC meetings
Additional Responsibilities
- Conduct market analysis to assess competition, trends, and client needs
- Work closely with customer service to ensure timely and effective service delivery
- Address customer concerns promptly and effectively
- Stay informed about industry trends, regulatory changes, and competitive landscape
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