About the Role
Join Diebold Nixdorf as a Senior Account Manager and play a key role in expanding our market footprint by driving growth, strengthening strategic customer relationships, and delivering value-driven solutions. You will develop and execute direct sales strategies that position our payment systems and financial services with existing customers while identifying and closing new business opportunities.
Acting as a trusted partner for our clients, you will combine a strong understanding of payment systems and financial services with a consultative, solutions-oriented approach. This is a hybrid role requiring three days per week in the office plus travel to customer locations.
Key Responsibilities
- Serve as the primary Senior Account Manager for an assigned country or portfolio of strategic accounts
- Manage all stages of the direct sales process: prospecting, qualification, proposal development, negotiation, and closing
- Develop and execute account plans to drive revenue growth, customer retention, and account expansion
- Build strong relationships with customer stakeholders at all levels, from technical teams to senior executives
- Lead customer negotiations and contribute to mutually beneficial, long-term partnerships
- Provide high-quality consulting support across technical, operational, and product dimensions
Ideal Candidate Profile
- Proven senior experience with direct sales of IT solutions, preferably in banking services and products
- Bachelor's Degree or Master's Degree
- Strong customer-facing background with ability to build and manage complex relationships and negotiations
- Experience managing sales in a corporate setting with proven track record of leading high quotas
- Commercial mindset with demonstrated ability to drive revenue while maintaining customer trust
- Proficiency in MS Office (Excel, PowerPoint, Word, Teams) and CRM systems such as Salesforce
- Excellent business English skills (written and spoken)
Why Join Us?
- Opportunity to work with leading financial and payment solutions in a growing market
- High level of autonomy and visibility with direct impact on business success
- Exposure to senior stakeholders and strategic accounts
- Collaborative culture that values expertise, initiative, and long-term development
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