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Senior Operations Manager, Morocco

Casablanca, Casablanca-Settat

Décryptage du poste par Postule AI

About the Role

As Senior Operations Manager for Morocco at Uber, you will drive business growth, solve critical operational challenges, and shape market strategy. This hands-on role combines strategic thinking with operational execution, requiring deep understanding of riders, drivers, competitors, and marketplace dynamics.

You will represent Uber externally, building relationships with fleet partners, industry participants, and government stakeholders while leading operational teams responsible for driver support and onboarding.

Key Responsibilities

  • Drive market performance by identifying opportunities and challenges, developing strategies for sustainable growth
  • Solve complex problems using data and market insights, translating recommendations into measurable results
  • Lead driver onboarding, support, and engagement teams while continuously improving operational performance
  • Build and maintain relationships with fleets, government stakeholders, and key partners
  • Collaborate cross-functionally with Product, Marketing, Policy, Legal, Finance, and regional Operations teams
  • Gather competitive intelligence and identify emerging marketplace trends

Required Qualifications

  • Minimum 5 years of experience in operations, consulting, technology, startups, mobility, or similar fast-paced analytical environments
  • Strong problem-solving and analytical skills with ability to structure ambiguous problems and work with data
  • Operational mindset with comfort moving from strategy to execution and taking ownership of results
  • Excellent communication and stakeholder management abilities
  • Leadership experience with people, projects, or cross-functional teams
  • Fluency in English and Arabic (required); French proficiency strongly preferred

Preferred Qualifications

  • Experience in mobility, marketplaces, logistics, or operationally complex businesses
  • Quantitative academic background in STEM, economics, or finance
  • Familiarity with SQL or analytical tools

About Uber

Uber is an Equal Opportunity employer committed to building a diverse and inclusive workplace. Employees may be eligible for bonuses, equity, and comprehensive benefits. At least 50% in-office presence is required unless approved for full remote work.

Cette description d'emploi a pu être reformatée par Postule pour améliorer sa lisibilité et sa présentation. Le contenu et les informations restent fidèles à l'offre d'emploi originale. .

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