The Senior Relationship Manager is a client-facing banker responsible for managing and growing Citi's relationships with the local subsidiaries of multinational clients within the Global Network Banking team. Based in-country, the role focuses on deepening wallet penetration, driving revenue growth, and ensuring the seamless delivery of Citi's products and services in the local market.
The ideal candidate has a deep understanding of the local operating environment and a strong track record of managing corporate client relationships.
Responsibilities
Relationship Management
- Build and nurture trusted advisor relationships independently with key contacts at the client's local subsidiary through valuable insights and high-quality engagement.
- Develop a comprehensive understanding of the local entity's business model, strategy, and financial wallet to identify and pursue opportunities.
- Maintain a strong and consistent calling intensity to ensure proactive and responsive client coverage within the country.
- Independently develop and execute comprehensive account plans aligned with local subsidiary needs and global parent company objectives.
- Focus strongly on origination and execution of top revenue wallet opportunities.
- Lead through influence, thought leadership, and a drive to execution.
- Mentor junior bankers in understanding client needs and identifying business opportunities.
In-Country Origination & Coverage
- Drive in-country wallet share growth for a portfolio of key subsidiary clients, maximizing Citi's penetration in the local market.
- Lead with solutions tailored to the local market, leveraging country and sector insights while aligning with the client's global parent strategy.
- Manage the local client pipeline effectively and collaborate with in-country Product Specialists to deliver banking solutions.
- Take ownership of revenue targets for an assigned portfolio, with accountability for achieving and exceeding annual revenue goals.
Local Strategy & Credit
- Demonstrate advanced credit acumen and lead discussions with clients and internal stakeholders, articulating risk-return trade-offs and recommending risk mitigation strategies.
- Align account activities with local and global strategic initiatives, including country or product-specific campaigns, wallet sizing, and corridor plays.
- Contribute to the development of local market strategy and product development initiatives.
- Assist in escalations from the Client Manager.
- Lead cross-functional teams to deliver complex, multi-product solutions, coordinating across Product, Credit, Legal, Compliance, and Operations.
- Influence senior stakeholders across the organization to secure resources, approvals, and support for strategic initiatives.
- Identify emerging trends and client needs, working with Product teams to develop solutions.
- Assess risk appropriately in business decisions, drive compliance with applicable laws, rules, and regulations, adhere to Policy, and escalate, manage, and report control issues with transparency.
Qualifications
- Experience: 6-10 years of experience
- Market Knowledge: Deep understanding of the local market, economic trends, and regulatory environment.
- Credit Skills: Strong credit understanding and risk assessment skills.
- Product Knowledge: Strong knowledge of corporate banking products, particularly Treasury and Trade Solutions (TTS) and Markets.
- Client Focus: Demonstrable ability to build and maintain strong client relationships and act as a strategic advisor.
- Strong planning, negotiation, organizational, and analytical skills.
- Communication: Excellent interpersonal, presentation, and communication skills.
Education
- Bachelor's/University degree, Master's degree preferred.
Job Details
- Job Family Group: Institutional Banking
- Job Family: Corporate Banking
- Time Type: Full time
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