Senior Spa Therapist

Marrakech-Safi

CDI / Temps pleinSur siteFormation professionnelle (OFPPT, etc.)AnglaisHôtellerie / TourismeTourisme / Hôtellerie

L’essentiel du poste

Résumé par Postule AI

Senior Spa Therapist position at Amanjena, a luxury resort in Marrakech, Morocco. Requires 3-5 years of experience in high-end spa environments and certification in spa or massage therapy. Responsibilities include delivering professional treatments, mentoring junior staff, maintaining spa standards, and supporting operations. Fluent English and exceptional guest service skills essential.

Vos missions

  • Deliver a wide range of professional spa treatments including massages, facials, body therapies, and wellness rituals according to spa standards
  • Mentor and supervise junior therapists while assisting the Spa Manager with training and performance feedback
  • Ensure exceptional personalized guest experiences and handle guest feedback and requests promptly
  • Monitor treatment room hygiene, equipment maintenance, and compliance with health and safety standards
  • Manage spa inventory, product stock, and contribute to financial performance through upselling treatments and retail products

Profil recherché

  • You have 3-5 years of experience in luxury spa or wellness environments and hold relevant certifications
  • You excel at delivering personalized guest experiences and maintaining the highest service standards
  • You are fluent in English and possess strong communication and interpersonal skills
  • You are passionate about mentoring junior staff and supporting operational excellence in a luxury setting

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About the Role

The Senior Spa Therapist is responsible for delivering exceptional spa treatments and guest experiences while ensuring the highest level of service and professionalism. This role involves performing treatments, mentoring junior therapists, maintaining treatment standards, and supporting the Spa Manager in daily operations and training at the luxurious Amanjena resort in Marrakech.

Main Responsibilities

  • Provide a wide range of professional spa treatments including Aman signatures, massages, facials, body therapies, and beauty treatments in line with spa standards and protocols
  • Ensure personalized and memorable service for every guest, enhancing satisfaction and loyalty
  • Supervise and support the spa team in daily operations to maintain smooth service flow and consistency
  • Assist the Spa Manager with training, performance feedback, and skill development of therapists
  • Monitor treatment room cleanliness, equipment condition, and overall hygiene in compliance with health and safety standards
  • Manage inventory, stock replenishment, and ordering of supplies; upsell spa treatments and retail products to contribute to financial performance

Requirements

  • Diploma or certification in Spa Therapy, Beauty Therapy, Massage Therapy, or a related field
  • Minimum 3-5 years of experience as a Spa Therapist within a luxury hotel, resort, or high-end wellness environment
  • Strong expertise in a wide range of treatments including massages, body therapies, facials, and wellness rituals
  • Fluent in English with excellent guest service, communication, and interpersonal skills, maintaining the highest standards of professionalism and discretion

What We Offer

Competitive benefits including exciting international career opportunities in a rapidly expanding company. We prioritize and support your career journey, making you feel valued, included, and at home in an ultra-luxury environment.

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