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About the Role
As a Spa Receptionist at Hilton, you will provide exceptional administrative support to ensure seamless spa operations while delivering memorable guest experiences. This is an opportunity to spread the warmth of hospitality and brighten guests' days through outstanding service.
Main Responsibilities
- Welcome and assist all guests entering the spa/salon, managing check-in and registration procedures
- Answer phones and emails, manage reservations, and handle guest inquiries with professionalism
- Relay guest information to appropriate team members and coordinate scheduling
- Perform office duties including data entry, filing, processing mail, and typing correspondence
- Assist spa managers with general administrative tasks and support daily operations
What We're Looking For
Hilton values team members who embody our core principles: a passion for hospitality, integrity, leadership, teamwork, ownership, and a focus on delivering excellence in every moment. You should be customer-focused, organized, and committed to creating exceptional experiences.
About Hilton
As a global leader in hospitality, Hilton has welcomed more than 3 billion guests worldwide. We are committed to building an exceptional workplace culture and have been repeatedly recognized on the World's Best Workplaces list. Join us and help make every stay a little more magical.
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