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Techno Functional Analyst Mid/Senior - ERP Integration Solutions

localisationCasablanca, Casablanca-Settat, Morocco

Décryptage du poste par Postule AI

Overview

Arrow Electronics is seeking a Techno Functional Expert to support Business Central ERP integration solutions across multiple business processes. You will work closely with business stakeholders, technical teams, and external partners to ensure integration requirements are well understood, documented, and implemented. Experience with Microsoft Dynamics AX or Business Central ERP systems is required.

Main Responsibilities

Partner Engagement & Requirement Gathering

  • Work directly with B2B partners and A2A business stakeholders to understand business processes and pain points
  • Conduct discovery workshops and stakeholder meetings
  • Translate business requirements into technical specifications
  • Prepare BRDs (Business Requirement Documents) and FRDs (Functional Requirement Documents)

Solution Design & Configuration

  • Map partner requirements to product capabilities
  • Design end-to-end technical solutions aligned with business goals
  • Configure and customize systems (ERP, CRM, SaaS platforms)
  • Recommend best integration processes and solutions

Technical Implementation Support

  • Coordinate with development teams for enhancements and customizations
  • Review APIs, system architecture, and integration workflows
  • Perform system testing (UAT support, SIT validation)
  • Troubleshoot technical and functional issues

Pre-Sales & Solution Consulting

  • Support sales teams with technical demos and product walkthroughs
  • Create solution proposals and RFP/RFI responses
  • Provide effort estimations and technical feasibility analysis
  • Present value propositions to enterprise stakeholders

Stakeholder Management & Post-Implementation Support

  • Act as liaison between client business teams and internal technical teams
  • Provide go-live support and conduct user training sessions
  • Analyze business data and create dashboards and custom reports
  • Optimize system performance and drive adoption and continuous improvement

Required Skills & Experience

Technical Skills

  • API knowledge, integrations, and databases (SQL)
  • Understanding of ERP/CRM/SaaS platforms and middleware concepts
  • Familiarity with EDI, XML, XSLT, WSDL, SOAP, and REST APIs from a functional perspective
  • Cloud platforms (AWS, Azure) and basic scripting or configuration knowledge

Functional & Soft Skills

  • Business process understanding (Finance, Supply Chain, Operations, Sales)
  • Process mapping experience using tools like Visio or Lucidchart
  • Excellent communication, presentation, and stakeholder management skills
  • Problem-solving mindset, analytical thinking, and project coordination abilities

Experience Requirements

  • Proven experience working in a functional/BA role within integration projects
  • Ability to gather and document functional and non-functional requirements
  • Experience working in Agile or hybrid environments
  • Basic SQL knowledge for querying and understanding data flows (preferred)

Cette description d'emploi a pu être reformatée par Postule pour améliorer sa lisibilité et sa présentation. Le contenu et les informations restent fidèles à l'offre d'emploi originale. .