Microsoft Teams Voice & VoIP Infrastructure Expert

Mohammedia, Casablanca-Settat, Morocco

Décryptage du poste par Postule AI

Résumé du rôle

Sartorius seeks an experienced Voice/VoIP & MS Teams Voice Expert to manage and enhance global communication infrastructure. This hybrid role in Madrid or Tunisia involves operating Microsoft Teams Voice systems, managing SIP trunking across multiple regions, ensuring security and call quality, and automating administrative tasks. Requires IT degree, several years of telephony experience, and expertise in VoIP protocols, PowerShell scripting, and Microsoft 365 technologies.

Exigences clés (estimation)

Operate and maintain global Microsoft Teams Voice infrastructure including Call Queues, Auto Attendants, Direct Routing and Operator Connect
Manage SIP trunking and coordinate with telecom carriers across EMEA, AMER and APAC regions
Implement voice security controls, QoS measures and ensure compliance requirements are met
Troubleshoot complex telephony issues on Apple endpoints and mobile devices as 3rd level support
Automate administrative tasks through PowerShell scripting and evaluate new technologies within Teams Voice ecosystem

Compétences

Microsoft Teams Voice architecture and infrastructure managementSIP, VoIP protocols and SBC configuration expertiseVoice networking troubleshooting and monitoring tools proficiencyPowerShell scripting for automationMicrosoft 365, Azure ID and Active Directory knowledgeStrong communication and cross-team collaboration abilities

Niveau estimé

Several years of professional experience with Microsoft Teams Voice architecture and telephony systems required, indicating mid-level expertise (3-5 years). Candidates should have demonstrated proficiency in VoIP protocols, SBC configurations and hands-on infrastructure management.

Attributs détectés par l’IA (si absents de l’offre)

Type de poste: full-time
Mode de travail: Hybride
Niveau d'expérience: 3–5 ans
Fonction: Informatique / Ingénierie
Secteur: Informatique / IT
Niveau d'études: Licence / Bac+3
Langues: Anglais

Cette analyse a été générée automatiquement par Postule AI à partir de l'offre.

About the Role

We are seeking a Voice/VoIP & MS Teams Voice Expert to join our IT Foundation Services department. You will operate, maintain and enhance our global communication infrastructure using modern cloud-based telephony technologies. This hybrid position is based in Madrid (Spain) or M'hamedia (Tunisia) with remote work opportunities.

Key Responsibilities

Operate, maintain and continuously enhance the global Microsoft Teams Voice infrastructure, including Call Queues, Auto Attendants, Direct Routing and Operator Connect
Ensure high-quality end user experience with focus on usability, performance and stability of voice solutions
Manage SIP trunking and coordinate with telecom carriers across EMEA, AMER and APAC regions
Support implementation and operation of voice security controls, QoS measures and compliance requirements
Automate administrative tasks through PowerShell scripting and troubleshoot complex telephony issues on Apple endpoints and mobile devices
Coordinate with workplace services, security teams and end users to align voice solutions with operational requirements
Evaluate and implement new technologies, features and best practices within the Microsoft Teams Voice ecosystem
Document configurations, processes and platform standards to ensure transparency and scalability

Required Qualifications

Academic degree in Information Technology or comparable qualification
Several years of professional experience with Microsoft Teams Voice architecture and telephony systems
Comprehensive knowledge of SIP, VoIP protocols and SBC configurations
Proficiency in voice networking troubleshooting and monitoring tools
Familiarity with Microsoft 365, Azure ID and Active Directory
Experience with PowerShell scripting
Strong communication and collaboration skills
Fluency in English and willingness to travel occasionally

Preferred Qualifications

Microsoft Teams Voice Engineer (MS-720) certification
CISSP or CISM certifications

What We Offer

Personal and professional development through mentoring, leadership programs and coaching
Attractive compensation with 25 vacation days, pension benefits and 40-hour work week
Comprehensive onboarding with virtual platform access before joining
Welcoming international culture with communities focused on coaching, agile working and professional networks

Cette description d'emploi a pu être reformatée par Postule pour améliorer sa lisibilité et sa présentation. Le contenu et les informations restent fidèles à l'offre d'emploi originale. .