Access Management Specialist - Clinical Data Systems

Rabat, Rabat-Salé-Kénitra

Publié il y a moins de 24 h

Décryptage du poste par Postule AI

Résumé du rôle

Access Management Specialist role at ALTEN Morocco supporting clinical trial systems and Oracle platforms. Requires Master's degree and 2-5 years of clinical systems administration experience. Responsibilities include managing user access, ensuring system validation compliance, providing Level 2 user support, and driving continuous improvement. Strong technical knowledge of clinical trial systems (EDC, eTMF), CSV methodologies, and ICH-GCP/GxP regulations required.

Exigences clés (estimation)

Manage user access and permissions across clinical applications (EDC, eTMF) and ensure compliance with security requirements
Develop, execute, and document validation test scripts; maintain validated state of clinical systems per CSV requirements
Provide Level 2 support to clinical users; investigate, troubleshoot, and resolve system-related issues
Collect user requirements for system enhancements and act as liaison between business users and technical teams
Monitor recurring issues and propose improvement actions; support implementation of new functionalities

Compétences

Clinical trial system administration and support (EDC, eTMF platforms)Computerized System Validation (CSV) methodologies and complianceUser access management and application administrationKnowledge of clinical research regulations (ICH-GCP/GxP)Oracle solutions experienceTicketing and issue-tracking toolsProblem-solving and analytical mindsetStrong communication and user support capabilities

Niveau estimé

This role requires 2-5 years of specific experience in clinical systems administration, access management, or clinical trial support environments. This positions it at mid-level, requiring solid foundational knowledge and demonstrated expertise in clinical trial systems and regulatory compliance.

Attributs détectés par l’IA (si absents de l’offre)

Type de poste: full-time
Mode de travail: HybrideConfiance 100%
Niveau d'expérience: 3–5 ansConfiance 95%
Fonction: OpérationsConfiance 85%
Secteur: PharmaceutiqueConfiance 90%
Niveau d'études: Master / Bac+5Confiance 95%
Langues: Anglais, FrançaisConfiance 70%

Cette analyse a été générée automatiquement par Postule AI à partir de l'offre.

About the Role

The Access Management Specialist is responsible for administering and supporting clinical systems and Oracle-based platforms. This role ensures secure user access management, system validation compliance, user support, and continuous improvement of clinical applications used throughout clinical trial activities.

Key Responsibilities

System Administration & Access Management: Manage user access and permissions across multiple clinical applications (EDC, eTMF, and other clinical systems); ensure compliance with access management processes and security requirements; support onboarding, modification, and removal of user accounts.
System Validation & Compliance: Maintain the validated state of clinical systems; develop, execute, and document validation test scripts; ensure compliance with Computerized System Validation (CSV) requirements; support audits and quality reviews.
User Support & Incident Management: Provide Level 2 support to clinical users; investigate, troubleshoot, and resolve system-related issues; track and manage support requests through ticketing systems; monitor recurring issues and propose improvements.
Requirements & Continuous Improvement: Collect and document user requirements for system enhancements; act as liaison between business users and technical teams; participate in team meetings and contribute to system improvement initiatives.

Required Qualifications

Master's Degree in Engineering, Computer Science, Life Sciences, or related scientific field
2 to 5 years of experience in clinical systems administration, access management, or clinical trial support environments

Technical Skills

Experience in clinical trial system administration and support
Knowledge of clinical research processes and regulations (ICH-GCP/GxP)
Understanding of Computerized System Validation (CSV) methodologies
Experience with user access management and application administration
Knowledge of eTMF, EDC, and other clinical trial systems
Oracle solutions experience (highly desirable)
Familiarity with ticketing and issue-tracking tools

Soft Skills

Strong communication and interpersonal skills
Excellent listening and user support capabilities
Ability to explain technical concepts to non-technical users
Analytical and problem-solving mindset with solution-oriented approach
Organization, rigor, attention to detail, and adaptability

About ALTEN Morocco

ALTEN Morocco is a subsidiary of the world leader in engineering and technology consulting, established in 2008 with over 2,200 employees across Fès, Rabat, Tétouan, and Casablanca. The company supports major international clients in automotive, railway, R&D and IT, telecommunications, and media sectors, offering personalized career paths, ambitious skills development, and a stimulating work environment.

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