Marriott International

Assistant Manager, Housekeeping

Fès

CDI / Temps pleinSur site0–1 anBacAnglaisOpérationsTourisme / Hôtellerie

L’essentiel du poste

Résumé par Postule AI

Entry-level management position at JW Marriott supporting housekeeping operations. Supervise staff, manage room inspections, maintain supplies and budgets, and ensure exceptional guest service. Requires high school diploma plus 1 year housekeeping experience, or 2-year hospitality degree. Full-time, on-site role in Fez, Morocco.

Vos missions

  • Oversee housekeeping operations including room assignments, inspections, and quality standards for guestrooms and public areas
  • Manage linen and supply inventory, coordinate ordering, and ensure staff have proper equipment and uniforms
  • Supervise housekeeping team members and provide performance feedback; hold staff accountable for corrective actions
  • Handle guest complaints and problems; review guest satisfaction feedback with team
  • Communicate room status to Front Desk and coordinate with Engineering on maintenance needs
  • Ensure compliance with OSHA regulations, loss prevention policies, and health and safety procedures

Profil recherché

  • You have housekeeping or hospitality experience and seek a management role
  • You hold a hospitality or business degree and want to start in hotel operations
  • You excel at team supervision, attention to detail, and guest service
  • You are organized, can manage budgets and inventory, and handle multiple priorities

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Position Overview

Entry-level management role supporting day-to-day housekeeping operations at a luxury hotel. You will supervise housekeeping staff, manage guestroom and public space cleanliness, conduct inspections, and ensure guest satisfaction while maintaining operational budgets.

Main Responsibilities

  • Oversee housekeeping operations including room assignments, inspections, and quality standards for guestrooms and public areas
  • Manage linen and supply inventory, coordinate ordering, and ensure staff have proper equipment and uniforms
  • Supervise and provide performance feedback to housekeeping team members; hold staff accountable for corrective actions
  • Handle guest complaints and problems; review guest satisfaction feedback with team
  • Communicate room status to Front Desk; coordinate with Engineering on maintenance needs
  • Ensure compliance with OSHA regulations, loss prevention policies, and health and safety procedures

Key Requirements

  • High school diploma or GED plus 1 year housekeeping or related experience, OR 2-year degree in Hotel/Restaurant Management, Hospitality, or Business Administration
  • Knowledge of OSHA regulations and loss prevention procedures
  • Strong supervisory and team management skills
  • Excellent customer service and guest relations abilities
  • Ability to manage budgets and inventory effectively

About Marriott

Marriott International is a global hospitality leader committed to equal opportunity employment and fostering an inclusive workplace where diverse backgrounds are valued. JW Marriott, part of Marriott's luxury portfolio, operates over 100 properties worldwide and prioritizes associate well-being, development, and career growth in a luxury environment.

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