B2B Inbound Customer Service Representative – Canadian Market (Bilingual French/English)
Décryptage du poste par Postule AI
Décryptage du poste par Postule AI
Généré automatiquement par Postule AI à partir de l’offre.
Job Description
Join TELUS Digital as a B2B Inbound Customer Service Representative serving the Canadian market. This bilingual role involves handling business customer inquiries and providing professional support in both French and English.
Main Responsibilities
- Handle inbound calls from business customers
- Provide accurate information and professional assistance
- Identify customer needs and propose suitable solutions
- Ensure a high level of customer satisfaction
- Respect quality standards and procedures
Required Profile
- Excellent French and English communication skills (spoken and written)
- Previous experience in customer service or call center is an asset
- Strong listening and problem-solving skills
- Professional attitude and customer-oriented mindset
- Ability to work with performance targets
Benefits
- Stable position in a growing company
- Professional and dynamic work environment
- Ongoing training and support
- Attractive salary with performance-based incentives
- Opportunity to work on a prestigious international project (TELUS – Canada)
Working Hours
Rotating shifts, 44 hours per week
Compensation
Interesting package including fixed salary and attractive bonuses
Cette description d'emploi a pu être reformatée par Postule pour améliorer sa lisibilité et sa présentation. Le contenu et les informations restent fidèles à l'offre d'emploi originale. .