B2C Call Center Agent – Sales (English)

Marrakech

CDI/CDDSur site0–1 anAnglaisCentre d’appel / BPOCentres d’appel / BPO

L’essentiel du poste

Résumé par Postule AI

B2C call center sales role with Watermelon Hub in Agadir. Requires fluent English (C1/C2), proven telesales or call center experience, and strong customer engagement skills. Offers competitive salary with commissions, comprehensive training, social benefits, and career progression to Team Leader. Full-time, on-site position with energetic team culture.

Vos missions

  • Call customers across English-speaking markets and maintain engaging conversations
  • Assess customer needs and present tailored solutions rather than scripted pitches
  • Close deals through effective negotiation and persuasion techniques
  • Track daily performance metrics with coaching support
  • Contribute to team energy and maintain positive workplace culture

Profil recherché

  • You have proven telesales or call center experience and thrive in fast-paced environments
  • You're fluent in English and enjoy connecting with diverse customers
  • You're based in Agadir and ready for consistent on-site work
  • You're motivated by performance incentives and career growth opportunities

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About the Role

Watermelon Hub is launching its first B2C campaign in Agadir and seeking energetic English speakers to join our growing team. You'll be calling individual customers across the English-speaking world, understanding their needs, and closing deals through genuine conversation and negotiation.

Main Responsibilities

  • Call customers and maintain engaging conversations to understand their needs
  • Identify the right solutions for each customer and present tailored offers
  • Close deals through effective negotiation and persuasion
  • Track daily performance metrics with support from your coach
  • Bring energy and enthusiasm to the team environment

What We're Looking For

  • C1/C2 level English (spoken and written)
  • Proven experience in telesales or call center work
  • Confidence, energy, and competitive drive
  • Natural ability to connect with customers and build rapport quickly
  • Based in Agadir and available for on-site work

What We Offer

  • 1 month comprehensive training (50% theory, 50% live calls)
  • Competitive salary plus performance-based bonuses
  • CNSS and AMO social coverage
  • Clear career path to Team Leader positions
  • Positive team culture with strong support

Working Hours

10 am – 7 pm

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