About This Opportunity
As a key stakeholder in the Business & Operations Support Systems (BOS) strategy, you will lead change, drive innovation, and pursue efficiency and digitalization within a fast-paced, geographically diverse matrix organization. Reporting dotted to Key Account Managers in Morocco, you will serve as the primary sales lead for the BOS portfolio, working closely with sales support, delivery heads, and technical experts to identify, scope, and close upsell opportunities.
Main Responsibilities
- Develop growth strategy focused on BOS portfolio financial gain and customer satisfaction by streamlining OSS and BSS systems
- Own end-to-end responsibility for the complete BOS portfolio, leading strategy and execution of positioning and selling products and services
- Strengthen customer relationships with CIOs and C-level executives by addressing their needs with tailored solutions
- Drive customer roadmap planning and increase upsell efforts throughout the complete customer lifecycle
- Identify customer business needs through consultative engagements and influence practical, de-risked solution delivery approaches
- Inspire cross-functional teams to collaborate and achieve concrete sales results for BOS
What You Bring
- Minimum 10 years of IT sales and delivery models experience
- Established relationships with VP and C-level executives in Moroccan Telcos
- University degree or equivalent in Engineering or ICT
- Proven annual sales turnover of 10M USD or more
- Track record of achieving results in complex, multi-functional organizations
- Strong executive presence, resilience, and results-focused leadership
- Experience managing complex sales engagements and cross-functional teams
- Data-driven sales approach with ability to analyze operator architecture and industry data
Key Competencies
- Commercial thinking and decision-making
- Persuading and influencing stakeholders
- Networking and relationship building
- Adaptability to changing business and customer needs
What This Role Is NOT
This role does not overlap with existing KAM responsibilities but supports growing the BOS business portion within account P&L. While it involves sales throughout the customer lifecycle including upselling during delivery, it is not primarily focused on delivery execution. However, strong collaboration with delivery teams is essential to develop business across the entire lifecycle and unlock upselling opportunities.
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