About Arrow Enterprise Computing Solutions
Arrow ECS, a division of Arrow Electronics Group (16,500 employees across 58 countries, $29 billion+ turnover), provides IT professionals with global technological solutions in servers, storage, virtualization, networks, security, infrastructure software, and Cloud solutions.
What You Will Do
- Manage a portfolio of renewal opportunities using the 120-day renewal cadence
- Proactively engage end users to secure renewals, articulate value, discuss pricing, and identify upsell or expansion opportunities
- Deliver high-quality customer experience through timely, accurate, and professional communication
- Support partners with quotes, pricing, product information, and renewal documentation
- Maintain accurate forecasting, pipeline hygiene, and daily CRM updates
- Coordinate with internal teams, partners, and vendors to resolve pricing, product, SLA, or billing issues
Required Profile
- Proven experience managing a customer portfolio in phone-based or inside sales roles
- Background in Inside Sales, Customer Success, or Customer Support within tech/SaaS/IT
- Strong communication skills with ability to articulate value to end users and partners
- Comfortable in fast-paced, partner-led sales environments
- Highly organized and proactive with ability to manage high-volume renewal pipelines
- Proficiency with CRM tools (Salesforce or equivalent)
What We Offer
- Full permanent contract
- Social advantages: CNSS, CIMR, Health insurance
- Excellent working atmosphere with passionate collaborators
- Dynamic environment with friendly work culture and opportunity to make impact
- Interesting career development opportunities in a growing organization
- International organization recognized worldwide in its sector
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