About the Role
Arrow Enterprise Computing Solutions, a division of Arrow Electronics Group (16,500 employees across 58 countries, $29 billion+ turnover), is seeking an Inside Sales Associate to support our IT solutions business. You will manage customer portfolios through telephone interactions, identify sales opportunities, and provide exceptional service to expand market share.
Main Responsibilities
- Support valued customer accounts through telephone interaction to identify and secure appropriate IT products and services
- Quote Bill of Materials (BOM) and ensure registered pricing accuracy in all quotes
- Manage assigned portfolio proactively with regular sales and administrative actions, coordinating with internal teams for customer satisfaction
- Identify new sales opportunities by collaborating with buyers and engineers to provide quotes, technical support, and purchase order placement
- Maintain accounts through order management, shipment tracking, backlog management, expediting, and troubleshooting
- Provide after-sales service ensuring timely product delivery to customer locations
What We're Looking For
- 2-year degree with 2–5 years of sales experience, or high school diploma with equivalent related experience
- Previous inside sales or sales experience
- Fluent English is essential
- Strong written and verbal communication skills across multiple channels
- Problem-solving ability with sound decision-making using standard procedures
- Team player with ability to collaborate and influence across organizational levels
What You'll Gain
- Positive working atmosphere with passionate, collaborative colleagues
- Work culture where you can make a meaningful impact
- International organization recognized worldwide in the IT sector
- Competitive salary package
Work Arrangement
Full-time, on-site: 5 days per week in Casablanca, Morocco (Boulevard Al Quods)
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