Inside Sales Associate - English Speaker

Casablanca

CDI / Temps pleinSur site1–3 ansBac+2 (BTS / DUT / DEUG)AnglaisCommercial / VenteInformatique / IT

L’essentiel du poste

Résumé par Postule AI

Inside Sales Associate role at Arrow Enterprise Computing Solutions supporting IT customer portfolios through telephone sales. Manage customer accounts, quote materials, identify sales opportunities, and provide technical support. Requires 2–5 years sales experience, fluent English, and strong communication skills. Full-time, on-site position in Casablanca.

Vos missions

  • Support customer accounts through telephone interaction to identify and secure IT products and services matching specific needs
  • Quote Bill of Materials (BOM) and ensure registered pricing accuracy in all customer quotes
  • Manage assigned portfolio with proactive sales actions and coordinate with internal teams for customer satisfaction
  • Identify new sales opportunities by collaborating with buyers and engineers to provide quotes and place purchase orders
  • Maintain accounts through order management, shipment tracking, backlog handling, and troubleshooting

Profil recherché

  • You have 2–5 years of inside sales or sales experience in IT or technology sectors
  • You are fluent in English and excel at clear communication across multiple channels
  • You enjoy managing customer relationships and identifying new business opportunities
  • You thrive in collaborative team environments and can influence across organizational levels
  • You are detail-oriented with strong problem-solving and decision-making abilities

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About the Role

Arrow Enterprise Computing Solutions, a division of Arrow Electronics Group (16,500 employees across 58 countries, $29 billion+ turnover), is seeking an Inside Sales Associate to support our IT solutions business. You will manage customer portfolios through telephone interactions, identify sales opportunities, and provide exceptional service to expand market share.

Main Responsibilities

  • Support valued customer accounts through telephone interaction to identify and secure appropriate IT products and services
  • Quote Bill of Materials (BOM) and ensure registered pricing accuracy in all quotes
  • Manage assigned portfolio proactively with regular sales and administrative actions, coordinating with internal teams for customer satisfaction
  • Identify new sales opportunities by collaborating with buyers and engineers to provide quotes, technical support, and purchase order placement
  • Maintain accounts through order management, shipment tracking, backlog management, expediting, and troubleshooting
  • Provide after-sales service ensuring timely product delivery to customer locations

What We're Looking For

  • 2-year degree with 2–5 years of sales experience, or high school diploma with equivalent related experience
  • Previous inside sales or sales experience
  • Fluent English is essential
  • Strong written and verbal communication skills across multiple channels
  • Problem-solving ability with sound decision-making using standard procedures
  • Team player with ability to collaborate and influence across organizational levels

What You'll Gain

  • Positive working atmosphere with passionate, collaborative colleagues
  • Work culture where you can make a meaningful impact
  • International organization recognized worldwide in the IT sector
  • Competitive salary package

Work Arrangement

Full-time, on-site: 5 days per week in Casablanca, Morocco (Boulevard Al Quods)

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