Lear Corporation

Customer Analyst (Automotive) – Kenitra ES Plant

Kénitra

CDI / Temps pleinSur site1–3 ansMaster / Bac+5Anglais, FrançaisSupply chainAutomobile

L’essentiel du poste

Résumé par Postule AI

Lear Corporation is recruiting a Customer Analyst for its Kenitra ES Plant in Morocco. The role manages customer orders, delivery performance, stock follow-up and customer backlogs in an automotive environment. Candidates need a Bac+5 degree, at least 2 years of automotive industry experience, a solid understanding of supply chain and logistics, and fluent English and French.

Vos missions

  • Receive and process customer orders.
  • Track customer variations and backlogs to prevent issues with customers.
  • Interact with customers, answering questions about products, accounts and services.
  • Control and follow finished goods (FG) stock and organize customer pick-ups.
  • Manage returnable packaging availability and ensure delivery performance meets the required level.
  • Keep internal KPIs on target (premium freight, obsolescence, OTIF 100%), monitor product changes and handle customer claims.

Profil recherché

  • You hold a Bac+5 degree and have at least 2 years of experience in the automotive industry.
  • You understand supply chain and logistics and enjoy keeping orders, stock and deliveries on track.
  • You communicate clearly with customers and internal teams and thrive in a high-tempo environment.
  • You are fluent in both English and French, spoken and written.

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Customer Analyst – Kenitra ES Plant

Lear Corporation is looking for a Customer Analyst to join its Kenitra ES Plant in Morocco. The role covers customer orders, delivery performance and stock follow-up within the automotive industry.

Key Responsibilities

  • Receive and process customer orders.
  • Track customer variations and backlogs to prevent issues with customers.
  • Interact with customers, answering questions about products, accounts and services.
  • Control and follow finished goods (FG) stock and organize customer pick-ups.
  • Manage returnable packaging availability and ensure delivery performance meets the required level.
  • Keep internal KPIs on target (premium freight, obsolescence, OTIF 100%), monitor product changes and handle customer claims.

Key Skills and Qualifications

  • Bac+5 with at least 2 years of experience in the automotive industry.
  • Ability to work in a high-tempo environment and interact with team members across the organization.
  • Solid understanding of supply chain and logistics.
  • Highly effective communication skills.
  • Proficiency in all Microsoft Office applications.
  • Proficiency in both English and French, spoken and written.

What We Offer

  • Competitive salary and social perks, including medical insurance, social security benefits, transportation allowance and on-site canteen.
  • Paid vacations and flexible working hours.
  • Access to learning and development opportunities.
  • Opportunities to give back to the community.

About Lear

Lear is a global automotive technology leader in Seating and E-Systems, with more than 165,000 employees in 37 countries. Lear Morocco has operated since 2003, with 17 production and engineering sites in Rabat, Tangier, Kenitra and Meknes, and has been certified as a Top Employer for the fourth consecutive time.

Lear Corporation is an Equal Opportunity Employer, committed to a diverse workplace.

Applicants must submit their resumes through the company's applicant tracking system. Only candidates selected for interviews will be contacted.

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