Customer Service Representative - Tabby Financial Technology

Tanger-Tétouan-Al Hoceïma

6 000 – 7 500 SAR par moisCDI / Temps pleinSur site0–1 anArabe, AnglaisService client / SAVServices financiers

L’essentiel du poste

Résumé par Postule AI

Tabby, a GCC-based fintech company, is recruiting Customer Service Representatives for their Saudi operations. This full-time, on-site role involves supporting customers via phone, chat, and email in both Arabic and English. The position offers competitive monthly compensation (SAR 6,000–7,500) and requires bilingual proficiency, flexibility with 24/7 rotational shifts, and strong customer service skills. Recruitment is happening via open day interviews from February 1–4.

Vos missions

  • Support customers through phone, chat, and email in both English and Arabic
  • Answer customer questions and resolve issues efficiently and accurately
  • Ensure positive customer experience with company services and products
  • Follow guidelines and use tools to assist customers quickly

Profil recherché

  • You are fluent in both Arabic and English and enjoy customer interaction
  • You are flexible with shift work and can commit to 24/7 rotational schedules
  • You thrive in a fast-paced environment and remain calm under pressure
  • You are motivated to grow with a dynamic fintech company

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About Tabby

Tabby is a fast-growing financial technology company based in the GCC region. We provide flexible payment solutions including Buy Now, Pay Later options, partnering with major brands to serve millions of customers across the region.

Position Overview

Join our customer support team as a Customer Service Representative. We are not your average call center—we hire motivated professionals who care about delivering excellent service and are committed to growing with our company.

Key Responsibilities

  • Support customers through phone, chat, and email in both English and Arabic
  • Answer customer questions and resolve problems efficiently
  • Ensure customers have a positive experience with our services
  • Follow guidelines and use provided tools to assist customers quickly and accurately

What We're Looking For

  • Fluent in both Arabic and English (B2 level or above in English)
  • Comfortable working 24/7 rotational shifts from our office
  • Helpful, calm under pressure, and quick to learn
  • Professional approach and commitment to quality work

Recruitment Details

Dates: February 1st – 4th
Time: 09:00 AM – 5:00 PM
Format: Open day with walk-in interviews welcome
Eligibility: Saudi Nationals only

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