English-Speaking Customer Advisor - Finance & Accounting Back-Office

Décryptage du poste par Postule AI

Résumé du rôle

Marketing Call Center is seeking an English-speaking Customer Advisor to manage administrative and financial operations for English-speaking clients. This back-office role focuses on collections, invoicing, and account management for both customers and suppliers. The position requires significant finance and accounting experience, perfect English proficiency, and strong analytical skills. The company offers a permanent contract with competitive compensation including language and performance bonuses, health insurance, and career development opportunities.

Exigences clés (estimation)

Manage collections for English-speaking customers including payment follow-up, reminders and dispute resolution
Process invoices for English-speaking customers: creation, verification, dispatch and follow-up
Manage customer accounts: update information, process requests, reconcile accounts and resolve anomalies
Handle supplier accounts: process invoices, monitor payments and resolve discrepancies
Collaborate with finance teams to ensure effective management of customer and supplier relationships
Participate in continuous improvement of management processes and tools

Compétences

Significant experience in back-office roles with strong focus on finance and accountingPerfect command of English (written and spoken) with excellent professional communication skillsSound knowledge of collections, invoicing and accounts receivable/payable managementProven ability to analyze financial data, identify problems and propose solutionsThoroughness, organization, autonomy and attention to detailProficiency with accounting software and CRM systems

Niveau estimé

This position requires significant experience in similar back-office roles with a strong focus on finance and accounting, suggesting 3-5 years of relevant professional experience in collections, invoicing, and accounts management.

Attributs détectés par l’IA (si absents de l’offre)

Type de poste: CDI/CDD
Mode de travail: Sur site
Niveau d'expérience: 3–5 ans
Fonction: Finance
Secteur: Centres d’appel / BPO
Niveau d'études: Licence / Bac+3
Langues: Anglais, Français

Cette analyse a été générée automatiquement par Postule AI à partir de l'offre.

Job Description

Join our team and contribute to the administrative and financial management of our English-speaking customers! As a Customer Advisor, you will be responsible for key back-office operations in finance and accounting.

Main Responsibilities

Collection management for English-speaking customers, including payment follow-up, reminders and dispute resolution
Invoice processing for English-speaking customers, including invoice creation, verification, dispatch and follow-up
Management of English-speaking customer accounts, updating information, processing requests, reconciling accounts and resolving anomalies
Management of English-speaking supplier accounts, including processing supplier invoices, monitoring payments and resolving discrepancies
Work closely with finance teams to ensure smooth communication and effective management of English-speaking customer and supplier relationships
Participation in the continuous improvement of management processes and tools

Required Profile

Significant experience in a similar back-office role, with a strong focus on finance and accounting
Perfect command of English (written and spoken) with excellent professional communication skills
Sound knowledge of finance and accounting, including principles of collections, invoicing and accounts receivable/payable management
Proven ability to analyze financial data, identify problems and propose solutions
Thoroughness, organization, autonomy and attention to detail
Proficiency with IT tools, particularly accounting software and customer relationship management (CRM) systems

Benefits

A stimulating international working environment
A key role in our team dedicated to our English-speaking customers
Opportunities for professional development and career advancement
An attractive salary package including a fixed salary + language bonus + performance bonus
Permanent contract (CDI)
CNSS + Health insurance
A pleasant working environment that encourages collaboration and team spirit

Working hours: Details at the interview

Salary: Net salary + bonuses - Details at the interview

Cette description d'emploi a pu être reformatée par Postule pour améliorer sa lisibilité et sa présentation. Le contenu et les informations restent fidèles à l'offre d'emploi originale. .