Position Summary
Guest Service Support Experts take the initiative to deliver a wide range of services that keep food and beverage operations running smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, they provide the support that makes every guest transaction feel like part of the experience.
Key Responsibilities
- Set tables, assist the kitchen, clean work areas, and replenish supplies
- Manage the menu by reading and visually verifying information
- Create a safe workplace and follow company policies and procedures
- Uphold quality standards and maintain a professional uniform, appearance, and communications
- Perform other reasonable job duties as requested
Physical Requirements
- Stand, sit, or walk for extended periods, including on sloping, uneven, or slippery surfaces
- Move, lift, carry, push, pull, and place objects up to 25 lbs without assistance and up to 50 lbs with assistance
- Reach overhead and below the knees, including bending, twisting, and stooping
Preferred Qualifications
- Education: high school diploma or G.E.D. equivalent
- Related work experience: none required; previous food and beverage experience preferred
- Supervisory experience: none
- License or certification: none
About the Team
This role is part of The Ritz-Carlton, a luxury hospitality brand within the Marriott International portfolio, with more than 100 award-winning properties worldwide. Team members are expected to deliver the “Gold Standards” graciously and thoughtfully every day, and to learn and exemplify the Employee Promise, Credo, and Service Values.
Marriott International is an equal opportunity employer committed to non-discrimination on any protected basis.
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