Food & Beverage Guest Service Support Expert

Rabat

CDI / Temps pleinSur site0–1 anBacHôtellerie / TourismeTourisme / Hôtellerie

L’essentiel du poste

Résumé par Postule AI

Guest Service Support Expert role in food and beverage operations at The Ritz-Carlton, part of Marriott International, based in Rabat, Morocco. The role supports smooth F&B service, from setting tables and assisting the kitchen to cleaning work areas and replenishing supplies, while upholding safety, policies, and quality standards. It is a full-time, on-site position that requires a high school diploma or equivalent and no prior related experience, with previous food and beverage experience preferred.

Vos missions

  • Set tables, assist the kitchen, clean work areas, and replenish supplies to support F&B operations
  • Manage the menu by reading and visually verifying information
  • Create a safe workplace and follow company policies and procedures
  • Uphold quality standards and maintain a professional uniform, appearance, and communications
  • Perform other reasonable job duties as requested

Profil recherché

  • You enjoy hands-on support work that keeps food and beverage service running smoothly
  • You are comfortable being on your feet and lifting up to 25 lbs, or 50 lbs with assistance
  • You have a high school diploma or equivalent and are new to the field or have some F&B experience
  • You take initiative and care about safety, quality standards, and a professional appearance
  • You want to build your career in luxury hospitality with a focus on guest experience

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Position Summary

Guest Service Support Experts take the initiative to deliver a wide range of services that keep food and beverage operations running smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, they provide the support that makes every guest transaction feel like part of the experience.

Key Responsibilities

  • Set tables, assist the kitchen, clean work areas, and replenish supplies
  • Manage the menu by reading and visually verifying information
  • Create a safe workplace and follow company policies and procedures
  • Uphold quality standards and maintain a professional uniform, appearance, and communications
  • Perform other reasonable job duties as requested

Physical Requirements

  • Stand, sit, or walk for extended periods, including on sloping, uneven, or slippery surfaces
  • Move, lift, carry, push, pull, and place objects up to 25 lbs without assistance and up to 50 lbs with assistance
  • Reach overhead and below the knees, including bending, twisting, and stooping

Preferred Qualifications

  • Education: high school diploma or G.E.D. equivalent
  • Related work experience: none required; previous food and beverage experience preferred
  • Supervisory experience: none
  • License or certification: none

About the Team

This role is part of The Ritz-Carlton, a luxury hospitality brand within the Marriott International portfolio, with more than 100 award-winning properties worldwide. Team members are expected to deliver the “Gold Standards” graciously and thoughtfully every day, and to learn and exemplify the Employee Promise, Credo, and Service Values.

Marriott International is an equal opportunity employer committed to non-discrimination on any protected basis.

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