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About CXG
CXG is a global customer experience agency servicing premium and luxury brands. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver and develop programs that support strong experience and business culture.
The Role
We are seeking passionate luxury brand shoppers and fans to conduct discreet evaluations of premium retail experiences. As a CXG Evaluator, you will visit assigned luxury stores and provide detailed feedback on your experience.
What You'll Do
- Conduct discreet evaluations at luxury retail locations in cosmetics, fashion, jewelry, watches, or automotive sectors
- Share detailed opinions about your shopping experience and customer service quality
- Provide feedback to help brands improve their retail and service excellence
- Advocate for service excellence in luxury retail environments
What We're Looking For
- Keen attention to detail and ability to observe and report accurately
- Genuine passion for luxury retail and customer experience
- Punctual, organized, and reliable in completing assignments
- Enthusiasm for premium and luxury brands
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