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Arrow Electronics

Inside Sales Associate – Data Center Solutions (Italian Speaker)

Casablanca

CDI / Temps pleinSur site1–3 ansItalien, AnglaisCommercial / VenteInformatique / IT

L’essentiel du poste

Résumé par Postule AI

Arrow Electronics seeks an Inside Sales Associate fluent in Italian to support and develop business relationships with data center customers. This role involves managing the complete sales cycle, preparing technical quotes, identifying upsell opportunities, and collaborating with internal teams and suppliers. Based in Casablanca, Morocco, this full-time position offers a permanent contract with social benefits and the opportunity to work within a global Fortune 500 technology distribution leader.

Vos missions

  • Manage and grow a portfolio of data center customers through daily phone and email contact
  • Prepare and process quotes for complex configurations involving servers, storage, and networking
  • Identify upsell opportunities and align solutions to customer needs
  • Collaborate with Field Sales Representatives, product specialists, and supplier contacts
  • Track orders, manage backlogs, troubleshoot issues, and ensure on-time delivery
  • Maintain accurate CRM/ERP records and provide post-sales support

Profil recherché

  • You are fluent in Italian and have basic to intermediate English skills
  • You have prior experience in inside sales, sales support, or customer service in IT/technology
  • You have technical knowledge of data center solutions and IT infrastructure
  • You are proactive, solution-oriented, and enjoy building customer relationships

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About the Role

As an Inside Sales Associate at Arrow Electronics, you will manage and develop business relationships with Italian-speaking customers in the Data Center solutions space. You will handle the complete sales cycle from quote to delivery, working closely with suppliers, internal teams, and field sales to drive revenue growth and deliver exceptional customer service.

Main Responsibilities

  • Manage and grow a portfolio of data center customers through daily phone and email contact
  • Prepare and process quotes for complex configurations involving servers, storage, and networking solutions
  • Identify upsell opportunities and align technical solutions to customer needs
  • Collaborate with Field Sales Representatives, product specialists, and supplier contacts to deliver value-added services
  • Track orders, manage backlogs, troubleshoot issues, and ensure on-time delivery
  • Maintain accurate records in CRM/ERP systems and report on account activity
  • Provide post-sales support and resolve delivery or service concerns

About You

You are someone who enjoys building relationships, has a solid technical understanding of IT infrastructure—especially data center technologies—and is passionate about customer service and sales excellence.

Key Requirements

  • Fluency in Italian (spoken and written) is mandatory
  • Basic to intermediate English knowledge is a strong plus
  • Previous experience in inside sales, sales support, or customer service, preferably in IT/technology distribution
  • Strong organizational and communication skills
  • Proactive, solution-oriented mindset with ability to work independently
  • Proficiency with CRM systems, quoting tools, and Microsoft Office
  • Familiarity with data center technologies (servers, storage, virtualization) is an advantage

What We Offer

  • Full permanent contract
  • Social benefits: CNSS, CIMR, Health insurance
  • Excellent working atmosphere with passionate collaborators
  • Opportunity to make an impact in a global, Fortune 500 organization
  • Career growth across borders and business units

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