About the Role
The Inside Sales Renewal Specialist is responsible for managing customer renewal activities, ensuring timely quotations and order processing, and supporting revenue retention through effective follow-up and coordination with internal teams and vendors.
Key Responsibilities
- Sending quotations: Prepare and issue accurate renewal quotations based on customer requirements, vendor pricing, and commercial terms.
- Tracking renewal business: Monitor upcoming renewals, follow up on pending opportunities, and coordinate with relevant stakeholders to ensure timely renewals.
- Processing orders: Validate and process renewal orders accurately and within agreed deadlines, in line with internal procedures.
About You
- Results-oriented: Focused on achieving renewal targets and meeting deadlines.
- Business-focused: Strong commercial awareness and understanding of customer needs.
- Relevant experience: 5 years of experience in Inside Sales, Sales Operations, or renewals.
- Ability to work under pressure: Able to manage multiple priorities and meet tight deadlines.
- Strong communication skills: Effective in coordinating with customers, vendors, and internal teams.
- Attention to detail: Ensures accuracy in quotations, renewal tracking, and order processing.
About Exclusive Networks
Exclusive Networks is the global cybersecurity go-to-market specialist with offices in over 45 countries, serving customers in over 170 countries. We combine deep local expertise with the scale and delivery of a single global organization, offering managed security services, technical accreditation, and training.
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