TUI

IT Manager - TUI BLUE Medina Gardens, Marrakesh

Marrakech

CDI / Temps pleinSur siteLicence / Bac+3Français, AnglaisTourisme / Hôtellerie

L’essentiel du poste

Résumé par Postule AI

TUI Hotels & Resorts is recruiting a full-time, on-site IT Manager for the TUI BLUE Medina Gardens hotel in Marrakesh, Morocco. The role covers the hotel's IT infrastructure, servers and networks, hospitality systems such as PMS, POS and IPTV, IT support, security, projects and supplier management. Prior IT management or supervisory experience is mandatory, and only candidates who already have the right to live and work in Morocco will be considered. Applications are accepted until 20 November 2026.

Vos missions

  • Manage and oversee all IT operations across the resort, ensuring reliability, security, availability and efficiency of systems and services.
  • Plan, implement and maintain IT infrastructure, including servers, networks, hardware, software and communication systems.
  • Administer core IT services such as Windows Server, Active Directory, DNS, DHCP, storage and backups.
  • Ensure hotel technology systems (PMS, POS, IPTV, PBX, electronic door locks, CCTV) function and integrate properly.
  • Lead IT support and implement security measures, including cybersecurity policies, data protection, access management and patching.
  • Manage IT projects, suppliers, budgets and software licences while maintaining documentation and business continuity plans.

Profil recherché

  • You have prior IT management or supervisory experience, ideally in a hotel, resort or international hospitality setting
  • You have hands-on experience with networks, Windows Server, Active Directory and IT security
  • You are familiar with hotel systems such as PMS, POS, IPTV, PBX and electronic door locks
  • You are comfortable working in French and English, both written and verbal
  • You already have the right to live and work in Morocco

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IT Manager - TUI BLUE Medina Gardens, Morocco

Join TUI Hotels & Resorts as an IT Manager at the TUI BLUE Medina Gardens hotel in Morocco. You will be responsible for maintaining IT infrastructure, supporting hotel systems and colleagues, troubleshooting technical issues, monitoring system availability and security, and supporting IT projects and improvements.

Local candidates only: Due to local employment restrictions, only candidates who already have the right to live and work in Morocco will be considered.

Applications are welcome until 20 November 2026.

About the role

  • Manage and oversee all IT operations across the resort, ensuring reliability, security, availability and efficiency of systems, infrastructure and services.
  • Plan, implement and maintain the hotel's IT infrastructure, including servers, networks, hardware, software and communication systems.
  • Manage wired and wireless networks, Wi-Fi, routers, switches, connectivity and network security.
  • Oversee server administration and core IT services, including Windows Server, Active Directory, DNS, DHCP, storage, backups and system updates.
  • Ensure proper functioning and integration of hotel technology, including PMS, POS, IPTV, digital signage, PBX, electronic door locks and CCTV.
  • Lead IT support operations and ensure prompt resolution of hardware, software, network and system issues.
  • Implement and monitor IT security measures, including cybersecurity policies, data protection, access management, endpoint protection and patching.
  • Manage IT projects, technology upgrades and new system implementations.
  • Manage relationships with IT suppliers and service providers, and oversee IT budgets, equipment inventories and software licences.
  • Maintain IT documentation and ensure business continuity and disaster recovery procedures, including regular backups.
  • Collaborate with the General Manager and department heads to identify technology needs and improve operational efficiency and the guest experience.

Requirements

  • Bachelor's degree or diploma in Information Technology, Computer Science, Information Systems or a related field.
  • Prior experience in IT management or a similar supervisory position is mandatory, preferably in a 5-4-stars hotel, resort or international hospitality environment.
  • Strong knowledge of IT infrastructure, networking, Windows Server, Active Directory, DNS, DHCP, cybersecurity and systems administration.
  • Good knowledge of hospitality technology and hotel management systems, including PMS, POS, IPTV, electronic door locks, CCTV, PBX and system integrations.
  • Excellent troubleshooting, analytical and problem-solving skills.
  • Experience managing IT projects, suppliers, service providers and technical budgets.
  • Excellent communication skills, strong organisation, attention to detail, and the ability to work independently and under pressure.
  • Proactive and solution-oriented, with flexibility to provide technical support outside regular working hours when required.
  • Strong understanding of French and English, both written and verbal.

What we offer

  • Competitive salary package with additional benefits.
  • Meals and soft drinks during working hours.
  • Paid training days and free access to TUI Learning Hub, TUI Skills Academy and language lessons.
  • Contract provided in accordance with local legislation and the employing entity.
  • Collaboration with colleagues from diverse cultures and international projects.

TUI Group is the world's number one integrated tourism business. TUI Hotels & Resorts comprises over 400 hotel properties with 12 core brands.

TUI embraces diversity, equity and inclusion. The company is committed to supporting candidates with disabilities and impairments; please let them know if you require any support.

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