IT Manager - TUI BLUE Medina Gardens, Marrakesh
Join TUI Hotels & Resorts as an IT Manager at the TUI BLUE Medina Gardens hotel in Marrakesh, Morocco. You will maintain the hotel's IT infrastructure, support hotel systems and colleagues, troubleshoot technical issues, monitor system availability and security, and support IT projects and improvements.
Eligibility: Due to local employment restrictions, only local candidates who already have the right to live and work in Morocco will be considered.
Applications close on 20 November 2026.
About the role
- Manage and oversee all IT operations across the resort, ensuring the reliability, security, availability and efficiency of IT systems and services.
- Plan, implement and maintain the hotel's IT infrastructure, including servers, networks, hardware, software and communication systems.
- Oversee server administration and core IT services, including Windows Server, Active Directory, DNS, DHCP, storage and backups.
- Lead IT support operations and ensure prompt resolution of hardware, software, network and system issues for hotel colleagues.
- Implement and monitor IT security measures, including data protection, access management, endpoint protection and patching.
- Manage IT projects, technology upgrades, suppliers, budgets and licences, and maintain IT documentation and business continuity plans.
About you
- Bachelor's degree or diploma in Information Technology, Computer Science, Information Systems or a related field.
- Prior experience in IT management or a similar supervisory position is mandatory, preferably in a 4- or 5-star hotel, resort or international hospitality environment.
- Strong knowledge of IT infrastructure, networking, Windows Server, Active Directory, DNS, DHCP, cybersecurity and systems administration.
- Good knowledge of hospitality technology, including PMS, POS, IPTV, electronic door locks, CCTV, PBX and system integrations.
- Excellent troubleshooting, analytical and problem-solving skills, with the ability to manage technical incidents and prioritise tasks.
- Strong understanding of French and English, both written and verbal.
About the offer
- A competitive salary package with additional benefits.
- Meals and soft drinks provided during working hours.
- Paid training days and free access to the TUI Learning Hub, TUI Skills Academy and language lessons.
- Contract provided in accordance with local legislation and the entity of employment.
- Collaboration with colleagues from diverse cultures on international projects, and a global professional network.
TUI Group is the world's number one integrated tourism business. TUI Hotels & Resorts comprises over 400 hotel properties with 12 core brands across the leisure hotel market.
TUI embraces diversity, equity and inclusion, and is committed to supporting candidates with disabilities or impairments. Please let us know if you require any support.
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